:root {
  color-scheme: dark;
  --surface: #070b14;
  --surface-raised: #0e1424;
  --surface-card: #121a2e;
  --surface-sidebar: #01040d;
  --border: rgba(148, 163, 184, 0.12);
  --border-strong: rgba(148, 163, 184, 0.22);
  --ink: #f1f5f9;
  --ink-muted: #94a3b8;
  --accent: #3b82f6;
  --accent-glow: rgba(59, 130, 246, 0.35);
  --accent-soft: rgba(59, 130, 246, 0.18);
  --accent-ring: rgba(96, 165, 250, 0.55);
  --good: #34d399;
  --warn: #fbbf24;
  --bad: #f87171;
}
:root[data-theme="light"] {
  color-scheme: light;
  --surface: #f8fafc;
  --surface-raised: #ffffff;
  --surface-card: #ffffff;
  --surface-sidebar: #ffffff;
  --border: rgba(15, 23, 42, 0.08);
  --border-strong: rgba(15, 23, 42, 0.12);
  --ink: #18181b;
  --ink-muted: #71717a;
  --accent: #2563eb;
  --accent-glow: rgba(37, 99, 235, 0.18);
  --accent-soft: rgba(37, 99, 235, 0.09);
  --accent-ring: rgba(37, 99, 235, 0.35);
}
* { box-sizing: border-box; }
html, body { margin: 0; height: 100%; min-height: 100%; }
body {
  font-family: "Plus Jakarta Sans", "Segoe UI", system-ui, sans-serif;
  background: var(--surface);
  color: var(--ink);
  -webkit-font-smoothing: antialiased;
  letter-spacing: -0.011em;
}
a { color: inherit; }
.app-bg {
  min-height: 100%;
  height: 100%;
  overflow: hidden;
  background:
    radial-gradient(ellipse 80% 50% at 50% -20%, color-mix(in srgb, var(--accent) 12%, transparent), transparent),
    radial-gradient(ellipse 60% 40% at 100% 0%, rgba(139, 92, 246, 0.08), transparent),
    var(--surface);
}
:root[data-theme="light"] .app-bg {
  background: var(--surface);
}
.app {
  display: flex;
  height: 100%;
  min-height: 0;
  overflow: hidden;
}
.sidebar {
  width: 17rem;
  flex: 0 0 17rem;
  display: flex;
  flex-direction: column;
  background: var(--surface-sidebar);
  border-right: 1px solid rgba(255, 255, 255, 0.1);
  padding: 1.25rem;
  height: 100%;
  position: sticky;
  top: 0;
  overflow-x: hidden;
  overflow-y: auto;
}
:root[data-theme="light"] .sidebar {
  border-color: rgba(15, 23, 42, 0.08);
}
.nav-identity {
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
  margin: 0 0 1.25rem;
  flex-shrink: 0;
}
.nav-identity__brand {
  display: flex;
  justify-content: center;
  width: 100%;
}
.nav-identity__brand img {
  width: 100%;
  max-width: 180px;
  height: auto;
  object-fit: contain;
}
.nav-toolbar {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0.35rem;
  margin: 1.6rem 0 0.7rem;
  padding: 0;
}
.nav-toolbar-btn {
  position: relative;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 2.35rem;
  height: 2.35rem;
  border: 0;
  border-radius: 0.75rem;
  background: transparent;
  color: var(--ink-muted);
  cursor: pointer;
  text-decoration: none;
  transition: background 0.15s ease, color 0.15s ease;
}
.nav-toolbar-btn .nav-link__svg { width: 1.25rem; height: 1.25rem; }
.nav-toolbar-btn:hover {
  background: rgba(148, 163, 184, 0.08);
  color: var(--ink);
}
.nav-toolbar-btn.is-active {
  background: color-mix(in srgb, var(--accent) 14%, transparent);
  color: color-mix(in srgb, var(--accent) 65%, white);
}
.nav-toolbar-badge {
  position: absolute;
  top: 0.2rem;
  right: 0.2rem;
  min-width: 0.95rem;
  height: 0.95rem;
  padding: 0 0.2rem;
  border-radius: 999px;
  background: #ef4444;
  color: #fff;
  font-size: 0.5625rem;
  font-weight: 700;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  line-height: 1;
  box-shadow: 0 0 0 2px var(--surface-sidebar, #01040d);
}
.nav-toolbar-badge[hidden],
.nav-toolbar-badge:empty {
  display: none !important;
}
:root[data-theme="light"] .nav-toolbar-btn { color: #52525b; }
:root[data-theme="light"] .nav-toolbar-btn:hover { background: #eef2f6; color: #18181b; }
:root[data-theme="light"] .nav-toolbar-btn.is-active { background: var(--accent-soft); color: #1d4ed8; }
.app-topbar,
.app-nav-scrim { display: none; }
.ticket-cards { display: none; }
.nav-identity__user {
  min-width: 0;
  max-width: 100%;
  padding: 0.35rem 0.2rem 0;
}
.nav-identity__label {
  margin: 0;
  font-size: 0.625rem;
  font-weight: 600;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--ink-muted);
}
.nav-identity__email {
  margin: 0.2rem 0 0;
  font-size: 0.75rem;
  color: var(--ink-muted);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.app-shell-nav {
  flex: 1 1 auto;
  min-height: 0;
  overflow-y: auto;
  padding-bottom: 0.5rem;
}
.nav-section {
  padding-top: 1rem;
  margin-top: 0.5rem;
  border-top: 1px solid rgba(255, 255, 255, 0.1);
}
:root[data-theme="light"] .nav-section {
  border-color: rgba(15, 23, 42, 0.08);
}
.nav-section-label {
  padding: 0 0.75rem 0.25rem;
  font-size: 10px;
  font-weight: 600;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: #64748b;
}
.nav-link {
  display: flex;
  align-items: center;
  gap: 0.7rem;
  border-radius: 0.75rem;
  padding: 0.6rem 0.75rem;
  font-size: 0.875rem;
  font-weight: 500;
  color: var(--ink-muted);
  text-decoration: none;
  border: 0;
  background: transparent;
  width: 100%;
  text-align: left;
  cursor: pointer;
  font-family: inherit;
}
.nav-link__icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 1.15rem;
  height: 1.15rem;
  flex: 0 0 1.15rem;
  color: inherit;
}
.nav-link__svg { width: 1.15rem; height: 1.15rem; display: block; }
.nav-link__label {
  flex: 1 1 auto;
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.nav-link__count {
  margin-left: auto;
  min-width: 1.4rem;
  padding: 0 0.4rem;
  border-radius: 999px;
  background: rgba(248, 113, 113, 0.2);
  color: #fecaca;
  font-size: 0.6875rem;
  font-weight: 700;
  line-height: 1.3rem;
  text-align: center;
  flex: 0 0 auto;
}
.nav-link__count[hidden] { display: none !important; }
.nav-link.is-active .nav-link__count {
  background: rgba(248, 113, 113, 0.28);
  color: #fecaca;
}
.nav-link__count--ok,
.nav-link.is-active .nav-link__count--ok {
  background: rgba(52, 211, 153, 0.2);
  color: #a7f3d0;
}
.nav-link__count--neutral,
.nav-link.is-active .nav-link__count--neutral {
  background: rgba(255, 255, 255, 0.12);
  color: #fff;
}
.nav-group { margin: 0.15rem 0 0.35rem; }
.nav-link--parent { font-weight: 600; }
.nav-sub {
  display: grid;
  gap: 0.05rem;
  margin: 0.15rem 0 0.45rem 0.85rem;
  padding: 0.15rem 0 0.15rem 0.45rem;
  border-left: 2px solid rgba(148, 163, 184, 0.22);
}
.nav-sub .nav-link { padding: 0.42rem 0.6rem; font-size: 0.8125rem; }
.sidebar-bottom {
  flex: 0 0 auto;
  margin-top: auto;
  position: sticky;
  bottom: 0;
  z-index: 3;
  background: var(--surface-sidebar);
  padding-top: 0.35rem;
  box-shadow: 0 -14px 18px var(--surface-sidebar);
}
.sidebar-settings { padding: 0.15rem 0.15rem 0.35rem; }
.nav-link--center { justify-content: center; text-align: center; }
.nav-link--center .nav-link__label { flex: 0 1 auto; }
.sidebar-share {
  display: grid;
  gap: 0.65rem;
  padding: 0.15rem 0.15rem 0.85rem;
  text-align: center;
}
.sidebar-share p { margin: 0; display: grid; gap: 0.15rem; min-width: 0; justify-items: center; }
.sidebar-share span {
  font-size: 0.625rem;
  font-weight: 600;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--ink-muted);
}
.sidebar-share a,
.sidebar-share__copy {
  color: var(--ink);
  font-size: 0.75rem;
  font-weight: 600;
  line-height: 1.35;
  word-break: break-all;
  text-decoration: none;
}
.sidebar-share__copy {
  appearance: none;
  background: none;
  border: 0;
  padding: 0;
  margin: 0;
  font-family: inherit;
  cursor: pointer;
  text-align: center;
}
.sidebar-share a:hover,
.sidebar-share__copy:hover { color: var(--accent); }
.sidebar-share__copy.is-copied { color: var(--good); }
.nav-help-btn {
  position: relative;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0.45rem;
  width: 100%;
  margin: 0 0 0.75rem;
  padding: 0.7rem 0.85rem;
  border-radius: 0.8rem;
  font-size: 0.92rem;
  font-weight: 800;
  color: #111827;
  background: linear-gradient(180deg, #fde047, #f59e0b);
  box-shadow: 0 0 0 1px rgba(245, 158, 11, 0.4), 0 10px 22px rgba(245, 158, 11, 0.22);
  text-decoration: none;
}
.nav-help-btn:hover {
  color: #111827;
  filter: brightness(1.05);
}
.nav-help-btn .nav-link__svg {
  width: 1rem;
  height: 1rem;
  stroke: #111827;
}
.sidebar-footer {
  flex: 0 0 auto;
  padding-top: 0.85rem;
  border-top: 1px solid rgba(148, 163, 184, 0.18);
  display: grid;
  gap: 0.15rem;
}
.nav-link:hover {
  background: rgba(148, 163, 184, 0.08);
  color: var(--ink);
}
.nav-link.is-active {
  background: color-mix(in srgb, var(--accent) 14%, transparent);
  color: color-mix(in srgb, var(--accent) 65%, white);
  box-shadow: inset 3px 0 0 var(--accent);
}
:root[data-theme="light"] .nav-link {
  color: #52525b;
  border-radius: 0.625rem;
}
:root[data-theme="light"] .nav-link:hover {
  color: #18181b;
  background: #eef2f6;
}
:root[data-theme="light"] .nav-link.is-active {
  background: var(--accent-soft);
  color: #1d4ed8;
  box-shadow: none;
  font-weight: 600;
}
:root[data-theme="light"] .nav-link__count,
:root[data-theme="light"] .nav-link.is-active .nav-link__count {
  background: #fee2e2;
  color: #b91c1c;
}
:root[data-theme="light"] .nav-link__count--ok,
:root[data-theme="light"] .nav-link.is-active .nav-link__count--ok {
  background: #d1fae5;
  color: #047857;
}
:root[data-theme="light"] .nav-link__count--neutral,
:root[data-theme="light"] .nav-link.is-active .nav-link__count--neutral {
  background: rgba(0, 0, 0, 0.08);
  color: #000;
}
:root[data-theme="light"] .nav-sub { border-left-color: rgba(15, 23, 42, 0.1); }
:root[data-theme="light"] .sidebar-footer { border-top-color: rgba(15, 23, 42, 0.08); }
.main {
  flex: 1 1 auto;
  min-width: 0;
  min-height: 0;
  height: 100%;
  overflow-y: auto;
  padding: 1.75rem 2rem 4rem;
}
.top {
  display: flex;
  justify-content: space-between;
  gap: 1rem;
  align-items: flex-start;
  margin-bottom: 1.25rem;
}
h1 {
  margin: 0;
  font-size: 1.5rem;
  font-weight: 600;
  letter-spacing: -0.02em;
  color: var(--ink);
}
h2 {
  margin: 0 0 0.75rem;
  font-size: 0.875rem;
  font-weight: 500;
  color: var(--ink-muted);
}
.lede {
  margin: 0.35rem 0 0;
  color: var(--ink-muted);
  font-size: 0.875rem;
  max-width: 46rem;
}
.muted { color: var(--ink-muted); }
.card {
  background: var(--surface-card);
  border: 1px solid var(--border);
  border-radius: 1rem;
  padding: 1rem;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.04);
}
:root[data-theme="light"] .card {
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.04);
  border-radius: 0.875rem;
}
.grid { display: grid; gap: 0.875rem; }
.grid-3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.grid-2 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.kpi { font-size: 1.75rem; font-weight: 700; letter-spacing: -0.03em; margin-top: 0.25rem; }
.dash-kpis {
  display: grid;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 0.75rem;
  margin-bottom: 0.875rem;
}
a.dash-kpi { text-decoration: none; color: inherit; }
a.dash-kpi:hover { border-color: color-mix(in srgb, var(--accent) 40%, var(--border)); }
.dash-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.875rem;
  margin-bottom: 0.875rem;
}
.dash-panel { margin-bottom: 0.875rem; }
.dash-panel__head {
  display: flex;
  justify-content: space-between;
  gap: 0.75rem;
  align-items: flex-start;
  margin-bottom: 0.65rem;
}
.dash-panel__head h2,
.dash-panel > h2 { margin-bottom: 0.55rem; }
.dash-legend {
  margin: 0;
  display: flex;
  gap: 0.75rem;
  align-items: center;
  font-size: 0.75rem;
  color: var(--ink-muted);
}
.dash-swatch {
  width: 0.65rem;
  height: 0.65rem;
  border-radius: 99px;
  display: inline-block;
  margin-right: 0.25rem;
  vertical-align: -0.05rem;
}
.dash-swatch--open { background: var(--accent); }
.dash-swatch--done { background: var(--good); }
.dash-chart {
  width: 100%;
  height: auto;
  display: block;
  overflow: visible;
}
.dash-grid {
  stroke: color-mix(in srgb, var(--border) 80%, transparent);
  stroke-width: 1;
}
.dash-y {
  fill: var(--ink-muted);
  font-size: 10px;
  font-weight: 600;
}
.dash-line { stroke-width: 2.25; stroke-linejoin: round; stroke-linecap: round; }
.dash-line--open { stroke: var(--accent); }
.dash-line--done { stroke: var(--good); }
.dash-dot { fill: var(--surface-card); stroke-width: 2; }
.dash-dot--open { stroke: var(--accent); }
.dash-dot--done { stroke: var(--good); }
.dash-dot-hit { fill: transparent; }
.dash-pt { outline: none; }
.dash-pt:hover .dash-dot,
.dash-pt:focus .dash-dot { r: 5.5; }
.dash-tip {
  opacity: 0;
  pointer-events: none;
}
.dash-pt:hover .dash-tip,
.dash-pt:focus .dash-tip { opacity: 1; }
.dash-tip-bg {
  fill: var(--surface-card);
  stroke: var(--border);
  stroke-width: 1;
}
.dash-tip-text {
  fill: var(--ink);
  font-size: 11px;
  font-weight: 700;
}
.dash-pt--open .dash-tip-text { fill: var(--accent); }
.dash-pt--done .dash-tip-text { fill: var(--good); }
.dash-axis {
  display: flex;
  justify-content: space-between;
  margin-top: 0.4rem;
  font-size: 0.7rem;
  color: var(--ink-muted);
}
.dash-mix { display: grid; gap: 1rem; }
.dash-mix__label {
  margin: 0 0 0.4rem;
  font-size: 0.7rem;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--ink-muted);
  font-weight: 600;
}
.dash-bar {
  display: grid;
  grid-template-columns: 7.5rem minmax(0, 1fr) 2.2rem;
  gap: 0.5rem;
  align-items: center;
  margin-bottom: 0.35rem;
  font-size: 0.8125rem;
}
.dash-bar span { color: var(--ink); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.dash-bar i {
  display: block;
  height: 0.45rem;
  border-radius: 99px;
  background: color-mix(in srgb, var(--accent) 18%, var(--border));
  position: relative;
}
.dash-bar i::after {
  content: "";
  position: absolute;
  inset: 0 auto 0 0;
  width: var(--w, 0);
  border-radius: inherit;
  background: var(--accent);
}
.dash-bar i.is-resolved::after,
.dash-bar i.is-closed::after { background: var(--good); }
.dash-bar i.is-urgent::after,
.dash-bar i.is-high::after { background: var(--bad); }
.dash-bar i.is-low::after { background: var(--ink-muted); }
.dash-bar b { text-align: right; font-variant-numeric: tabular-nums; }
.dash-board {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0.45rem;
}
.dash-board li {
  display: grid;
  grid-template-columns: 1.6rem minmax(0, 1fr) auto;
  gap: 0.65rem;
  align-items: center;
  padding: 0.45rem 0.15rem;
  border-bottom: 1px solid var(--border);
}
.dash-board li:last-child { border-bottom: 0; }
.dash-rank {
  width: 1.5rem;
  height: 1.5rem;
  border-radius: 99px;
  display: grid;
  place-items: center;
  font-size: 0.75rem;
  font-weight: 700;
  background: color-mix(in srgb, var(--accent) 14%, transparent);
  color: var(--accent);
}
.dash-who { display: grid; gap: 0.05rem; min-width: 0; }
.dash-who strong { font-size: 0.875rem; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.dash-who em { font-style: normal; font-size: 0.75rem; color: var(--ink-muted); }
.dash-score {
  font-weight: 700;
  font-variant-numeric: tabular-nums;
  text-align: right;
  white-space: nowrap;
}
.dash-score small {
  display: block;
  font-weight: 500;
  font-size: 0.7rem;
  color: var(--ink-muted);
}
.dash-cats td strong { display: block; }
.dash-cat-bar {
  min-width: 6rem;
}
.dash-cat-bar span {
  display: block;
  height: 0.45rem;
  border-radius: 99px;
  background: color-mix(in srgb, var(--accent) 70%, var(--border));
}
.muted.tight { margin: 0.2rem 0 0; font-size: 0.75rem; }
.empty.tight { margin: 0.35rem 0 0; }
.report-builder { margin-bottom: 1.15rem; }
.report-kinds {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 0.65rem;
  margin-bottom: 0.85rem;
}
.report-kind {
  text-align: left;
  border: 1px solid var(--border);
  background: var(--surface-card);
  color: var(--ink);
  border-radius: 0.95rem;
  padding: 0.85rem 0.9rem;
  display: grid;
  gap: 0.25rem;
  cursor: pointer;
  min-height: 5.4rem;
}
.report-kind strong { font-size: 0.95rem; }
.report-kind em { font-style: normal; font-size: 0.75rem; color: var(--ink-muted); line-height: 1.35; }
.report-kind.tone-accent.is-on,
.report-kind.tone-blue.is-on { border-color: #60a5fa; background: color-mix(in srgb, #3b82f6 16%, var(--surface-card)); }
.report-kind.tone-green.is-on { border-color: #34d399; background: color-mix(in srgb, #34d399 16%, var(--surface-card)); }
.report-kind.tone-purple.is-on { border-color: #a78bfa; background: color-mix(in srgb, #a78bfa 16%, var(--surface-card)); }
.report-kind.tone-amber.is-on { border-color: #fbbf24; background: color-mix(in srgb, #fbbf24 16%, var(--surface-card)); }
.report-kind.tone-teal.is-on { border-color: #2dd4bf; background: color-mix(in srgb, #2dd4bf 16%, var(--surface-card)); }
.report-kind.tone-rose.is-on { border-color: #fb7185; background: color-mix(in srgb, #fb7185 16%, var(--surface-card)); }
.report-kind:hover { border-color: color-mix(in srgb, var(--accent) 45%, var(--border)); }
.report-range {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  align-items: center;
}
.report-range__label {
  font-size: 0.75rem;
  font-weight: 600;
  color: var(--ink-muted);
  text-transform: uppercase;
  letter-spacing: 0.06em;
  margin-right: 0.25rem;
}
.report-chip {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  padding: 0.35rem 0.7rem;
  border-radius: 99px;
  border: 1px solid var(--border);
  background: var(--surface-card);
  font-size: 0.8125rem;
  cursor: pointer;
}
.report-chip input { width: auto; margin: 0; accent-color: var(--accent); }
.report-chip.is-on {
  border-color: color-mix(in srgb, var(--accent) 50%, var(--border));
  background: var(--accent-soft);
}
.report-hero {
  display: flex;
  justify-content: space-between;
  gap: 1rem;
  align-items: flex-end;
  padding: 1.15rem 1.2rem;
  border-radius: 1.1rem;
  border: 1px solid var(--border);
  margin-bottom: 0.875rem;
  background:
    linear-gradient(135deg, color-mix(in srgb, var(--accent) 22%, transparent), transparent 58%),
    var(--surface-card);
}
.report-hero h2 { margin: 0.15rem 0 0.25rem; font-size: 1.35rem; color: var(--ink); }
.report-hero__stats {
  display: grid;
  grid-template-columns: repeat(4, minmax(4.5rem, auto));
  gap: 0.75rem 1rem;
  margin: 0;
}
.report-hero__stats div { margin: 0; }
.report-hero__stats dt { font-size: 0.7rem; color: var(--ink-muted); text-transform: uppercase; letter-spacing: 0.05em; }
.report-hero__stats dd { margin: 0.15rem 0 0; font-size: 1.35rem; font-weight: 700; letter-spacing: -0.03em; }
.report-kpis { grid-template-columns: repeat(4, minmax(0, 1fr)); margin-bottom: 0.875rem; }
.dash-area { fill-opacity: 0.18; }
.dash-area--open { fill: var(--accent); }
.dash-area--done { fill: var(--good); }
.report-donut {
  display: grid;
  grid-template-columns: 11rem minmax(0, 1fr);
  gap: 1rem;
  align-items: center;
}
.report-donut svg { width: 11rem; height: 11rem; }
.report-donut__hole { fill: var(--surface-card); }
.report-donut__num {
  fill: var(--ink);
  font-size: 1.15rem;
  font-weight: 700;
  text-anchor: middle;
}
.report-donut__cap {
  fill: var(--ink-muted);
  font-size: 0.62rem;
  text-anchor: middle;
}
.report-legend { list-style: none; margin: 0; padding: 0; display: grid; gap: 0.4rem; }
.report-legend li {
  display: grid;
  grid-template-columns: 0.7rem minmax(0, 1fr) auto;
  gap: 0.5rem;
  align-items: center;
  font-size: 0.8125rem;
}
.report-legend i { width: 0.7rem; height: 0.7rem; border-radius: 99px; }
.report-legend b { font-variant-numeric: tabular-nums; color: var(--ink-muted); font-weight: 600; }
.report-week {
  display: grid;
  grid-template-columns: repeat(7, minmax(0, 1fr));
  gap: 0.5rem;
  align-items: end;
  min-height: 9rem;
  padding-top: 0.5rem;
}
.report-week__col { display: grid; justify-items: center; gap: 0.3rem; min-height: 8rem; align-content: end; }
.report-week__bar {
  width: 42%;
  min-height: 0.4rem;
  border-radius: 99px 99px 0.4rem 0.4rem;
  background: linear-gradient(180deg, var(--accent), color-mix(in srgb, var(--accent) 45%, #a78bfa));
}
.report-week__col strong { font-size: 0.8rem; }
.report-week__col em { font-style: normal; font-size: 0.7rem; color: var(--ink-muted); }
.rpt-page { display: grid; gap: 1rem; }
.rpt-hero {
  display: flex;
  justify-content: space-between;
  gap: 1rem;
  align-items: flex-end;
  padding: 0;
  margin: 0;
  border: 0;
  background: none;
  border-radius: 0;
}
.rpt-hero h1 { margin: 0.15rem 0 0; }
.rpt-hero .lede { max-width: 38rem; }
.rpt-studio {
  display: grid;
  grid-template-columns: 13.5rem minmax(0, 1fr);
  border: 1px solid var(--border);
  border-radius: 1.15rem;
  overflow: hidden;
  background: var(--surface-card);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.04);
}
.rpt-nav {
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
  padding: 0.95rem 0.75rem 1.05rem;
  border-right: 1px solid var(--border);
  background: color-mix(in srgb, var(--surface-sidebar) 72%, var(--surface-card));
}
.rpt-nav__label {
  margin: 0.1rem 0.4rem 0;
  font-size: 0.68rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--ink-muted);
}
.rpt-nav__list {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 0.22rem;
}
.rpt-nav .report-kinds {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 0.22rem;
  margin: 0;
}
.rpt-nav__item {
  display: block;
  padding: 0.5rem 0.7rem;
  border-radius: 0.65rem;
  text-decoration: none;
  color: var(--ink);
  font-size: 0.84rem;
  font-weight: 550;
  line-height: 1.3;
  white-space: nowrap;
}
.rpt-nav__item:hover { background: color-mix(in srgb, var(--accent) 8%, transparent); }
.rpt-nav__item.is-active {
  background: var(--accent-soft);
  box-shadow: inset 3px 0 0 var(--accent);
}
.rpt-range { display: grid; gap: 0.45rem; margin-top: 0.35rem; }
.rpt-range__chips { display: flex; flex-wrap: wrap; gap: 0.35rem; }
.rpt-chip {
  padding: 0.28rem 0.55rem;
  font-size: 0.75rem;
}
.rpt-range .btn { justify-self: start; }
.rpt-body {
  display: grid;
  gap: 0.85rem;
  padding: 1.05rem 1.15rem 1.2rem;
  min-width: 0;
}
.rpt-body__head h2 {
  margin: 0;
  font-size: 1.15rem;
  font-weight: 650;
  color: var(--ink);
}
.rpt-stats {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 0.55rem;
  margin: 0;
}
.rpt-stats div {
  margin: 0;
  padding: 0.65rem 0.75rem;
  border: 1px solid var(--border);
  border-radius: 0.8rem;
  background: color-mix(in srgb, var(--accent) 6%, transparent);
}
.rpt-stats dt {
  font-size: 0.65rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--ink-muted);
}
.rpt-stats dd {
  margin: 0.2rem 0 0;
  font-size: 1.2rem;
  font-weight: 700;
  letter-spacing: -0.03em;
}
.rpt-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.85rem;
}
.rpt-grid--chart { align-items: stretch; }
.rpt-card {
  min-width: 0;
  padding: 0.8rem 0.85rem 0.9rem;
  border: 1px solid var(--border);
  border-radius: 0.9rem;
  background: var(--surface-raised);
}
.rpt-card h3 {
  margin: 0 0 0.55rem;
  font-size: 0.78rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--ink-muted);
}
.rpt-card__head {
  display: flex;
  justify-content: space-between;
  gap: 0.65rem;
  align-items: center;
  margin-bottom: 0.45rem;
}
.rpt-card__head h3 { margin: 0; }
.rpt-chart {
  height: 10.5rem;
}
.rpt-chart .dash-chart {
  width: 100%;
  height: 10.5rem;
  max-height: 10.5rem;
}
.rpt-chart .dash-axis { margin-top: 0.2rem; }
.rpt-body .report-week {
  min-height: 8.5rem;
  height: 8.5rem;
}
.rpt-body .report-donut {
  grid-template-columns: 8.5rem minmax(0, 1fr);
  gap: 0.75rem;
}
.rpt-body .report-donut svg { width: 8.5rem; height: 8.5rem; }
.rpt-kpis {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 0.55rem;
}
.rpt-stat {
  display: grid;
  gap: 0.2rem;
  padding: 0.7rem 0.75rem;
  border: 1px solid var(--border);
  border-radius: 0.8rem;
  background: color-mix(in srgb, var(--accent) 6%, transparent);
}
.rpt-stat span {
  font-size: 0.65rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--ink-muted);
}
.rpt-stat strong { font-size: 1.15rem; letter-spacing: -0.03em; }
.dash-bar i.age-good::after { background: var(--good); }
.dash-bar i.age-ok::after { background: #60a5fa; }
.dash-bar i.age-warn::after { background: var(--warn); }
.dash-bar i.age-late::after { background: #fb923c; }
.dash-bar i.age-bad::after { background: var(--bad); }
@media print {
  html, body, .app-bg { height: auto; overflow: visible; }
  .sidebar, .report-builder, .report-top .btn, .rpt-nav, .rpt-hero .btn, .public-flash { display: none !important; }
  .app { display: block; height: auto; overflow: visible; }
  .main { padding: 0; height: auto; overflow: visible; }
  .card, .report-hero { break-inside: avoid; box-shadow: none; }
}
.table { width: 100%; border-collapse: collapse; }
.table th, .table td {
  text-align: left;
  padding: 0.7rem 0.5rem;
  border-bottom: 1px solid var(--border);
  vertical-align: middle;
  font-size: 0.875rem;
}
.table th {
  color: var(--ink-muted);
  font-size: 0.6875rem;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  font-weight: 600;
}
.table th .sort-link {
  display: inline-flex;
  align-items: center;
  gap: 0.28rem;
  color: inherit;
  font-weight: inherit;
  letter-spacing: inherit;
  text-transform: inherit;
  text-decoration: none;
  cursor: pointer;
}
.table th .sort-link:hover { color: var(--accent); }
.table th .sort-link.is-active { color: var(--ink); }
.table th .sort-dir { font-size: 0.7rem; line-height: 1; }
.table tr:last-child td { border-bottom: 0; }
.table a { color: var(--ink); font-weight: 600; text-decoration: none; }
.table a:hover { color: var(--accent); }
.table tbody tr:hover { background: color-mix(in srgb, var(--accent) 6%, transparent); }
.table tr[data-ticket-row] { cursor: pointer; }
.table tr[data-ticket-row]:hover { background: color-mix(in srgb, var(--accent) 6%, transparent); }
.table tr[data-ticket-row].is-done td,
.table tr[data-ticket-row].is-done a,
.table tr[data-ticket-row].is-done .muted,
.table tr[data-ticket-row].is-done .person-who,
.table tr[data-ticket-row].is-done .person-email {
  color: #7b8494;
}
.table tr[data-ticket-row].is-done .pill {
  background: rgba(148, 163, 184, 0.14);
  color: #94a3b8;
}
.table tr[data-ticket-row].is-done:hover {
  background: rgba(148, 163, 184, 0.08);
}
:root[data-theme="light"] .table tr[data-ticket-row].is-done td,
:root[data-theme="light"] .table tr[data-ticket-row].is-done a,
:root[data-theme="light"] .table tr[data-ticket-row].is-done .muted,
:root[data-theme="light"] .table tr[data-ticket-row].is-done .person-who,
:root[data-theme="light"] .table tr[data-ticket-row].is-done .person-email {
  color: #94a3b8;
}
:root[data-theme="light"] .table tr[data-ticket-row].is-done .pill {
  background: rgba(148, 163, 184, 0.16);
  color: #64748b;
}
.table tr.is-picked { background: color-mix(in srgb, var(--accent) 10%, transparent); }
.table .bulk-check { width: 2rem; padding-left: 0.35rem; padding-right: 0.15rem; cursor: default; }
.table .bulk-check input { width: 1.1rem; height: 1.1rem; margin: 0; cursor: pointer; }
.bulk-bar {
  display: flex;
  align-items: flex-end;
  justify-content: space-between;
  gap: 0.85rem;
  flex-wrap: wrap;
  margin: -0.15rem 0 0.85rem;
  padding: 0.7rem 0.75rem 0.75rem;
  border: 1px solid var(--border);
  border-radius: 0.85rem;
  background: color-mix(in srgb, var(--accent) 7%, var(--surface-card));
}
.bulk-bar[hidden] { display: none; }
.bulk-bar__count {
  margin: 0;
  font-size: 0.8125rem;
  font-weight: 650;
}
.bulk-bar__form {
  display: flex;
  flex-wrap: wrap;
  gap: 0.55rem 0.65rem;
  align-items: flex-end;
}
.bulk-bar__form label { margin: 0; min-width: 8.5rem; }
.bulk-bar__form select { padding: 0.38rem 0.55rem; border-radius: 0.5rem; }
.subject { font-weight: 500; }
.pill {
  display: inline-flex;
  align-items: center;
  padding: 0.15rem 0.55rem;
  border-radius: 999px;
  font-size: 0.75rem;
  font-weight: 600;
  background: rgba(148, 163, 184, 0.12);
  color: var(--ink);
}
.pill.urgent, .pill.high { background: rgba(248, 113, 113, 0.16); color: #fecaca; }
.pill.normal, .pill.open, .pill.new { background: var(--accent-soft); color: #bfdbfe; }
.pill.pending_customer, .pill.pending_internal { background: rgba(251, 191, 36, 0.14); color: #fde68a; }
.pill.resolved, .pill.closed { background: rgba(52, 211, 153, 0.14); color: #a7f3d0; }
:root[data-theme="light"] .pill.urgent,
:root[data-theme="light"] .pill.high { color: #b91c1c; }
:root[data-theme="light"] .pill.normal,
:root[data-theme="light"] .pill.open,
:root[data-theme="light"] .pill.new { color: #1d4ed8; }
:root[data-theme="light"] .pill.pending_customer,
:root[data-theme="light"] .pill.pending_internal { color: #b45309; }
:root[data-theme="light"] .pill.resolved,
:root[data-theme="light"] .pill.closed { color: #047857; }
.btn, .btn-primary, button.btn, input[type=submit] {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.4rem;
  background: linear-gradient(180deg, color-mix(in srgb, var(--accent) 85%, white) 0%, var(--accent) 100%);
  color: #fff;
  border: 0;
  border-radius: 0.75rem;
  padding: 0.5rem 0.9rem;
  cursor: pointer;
  font: inherit;
  font-size: 0.875rem;
  font-weight: 500;
  text-decoration: none;
  box-shadow: 0 1px 0 rgba(255, 255, 255, 0.12) inset, 0 4px 14px var(--accent-glow);
}
.btn:hover, .btn-primary:hover { filter: brightness(1.06); }
:root[data-theme="light"] .btn,
:root[data-theme="light"] .btn-primary,
:root[data-theme="light"] button.btn,
:root[data-theme="light"] input[type=submit] {
  background: var(--accent);
  box-shadow: 0 1px 2px rgba(37, 99, 235, 0.22);
  filter: none;
}
:root[data-theme="light"] .btn:hover,
:root[data-theme="light"] .btn-primary:hover { background: #1d4ed8; filter: none; }
.btn.secondary, .btn-secondary {
  background: rgba(148, 163, 184, 0.1);
  color: var(--ink);
  box-shadow: none;
  border: 1px solid var(--border);
}
:root[data-theme="light"] .btn.secondary,
:root[data-theme="light"] .btn-secondary {
  background: #fff;
  border-color: var(--border-strong);
}
.btn.ghost { background: transparent; color: var(--ink-muted); box-shadow: none; }
.btn-row { display: flex; gap: 0.5rem; flex-wrap: wrap; }
input, select, textarea, .input {
  width: 100%;
  background: var(--surface);
  color: var(--ink);
  border: 1px solid var(--border-strong);
  border-radius: 0.75rem;
  padding: 0.625rem 0.875rem;
  font: inherit;
  font-size: 0.875rem;
  outline: none;
}
input[type="checkbox"],
input[type="radio"] {
  -webkit-appearance: none;
  appearance: none;
  width: 1.1rem;
  height: 1.1rem;
  min-width: 1.1rem;
  max-width: 1.1rem;
  box-sizing: border-box;
  padding: 0;
  margin: 0;
  border: 1.5px solid var(--border-strong);
  border-radius: 0.22rem;
  background: var(--surface-card);
  background-image: none;
  box-shadow: none;
  display: inline-grid;
  place-content: center;
  cursor: pointer;
  vertical-align: middle;
  accent-color: transparent;
}
input[type="radio"] { border-radius: 999px; }
input[type="checkbox"]:checked,
input[type="radio"]:checked {
  background: var(--accent);
  border-color: var(--accent);
}
input[type="checkbox"]:checked::after {
  content: "";
  width: 0.26rem;
  height: 0.48rem;
  border: solid #fff;
  border-width: 0 2px 2px 0;
  transform: rotate(45deg) translate(-0.02rem, -0.05rem);
}
:root[data-theme="light"] input,
:root[data-theme="light"] select,
:root[data-theme="light"] textarea {
  background: #fff;
  border-color: rgba(15, 23, 42, 0.12);
}
input:focus, select:focus, textarea:focus {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-glow);
}
label { display: block; margin: 0 0 0.85rem; }
label span {
  display: block;
  color: var(--ink-muted);
  font-size: 0.75rem;
  font-weight: 600;
  margin-bottom: 0.35rem;
}
.inline-form {
  display: flex;
  flex-wrap: wrap;
  gap: 0.45rem;
  align-items: center;
}
.inline-form input,
.inline-form select {
  width: auto;
  min-width: 8rem;
  flex: 1 1 8rem;
}
.filters {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 0.75rem;
  margin-bottom: 1rem;
  align-items: end;
}
.filters-toggle { display: none; }
.filters-body { display: contents; }
.filters-toggle em {
  font-style: normal;
  color: var(--accent);
  font-weight: 700;
}
.ticket { display: grid; grid-template-columns: minmax(0, 1fr) 22rem; gap: 1.25rem; align-items: start; }
.ticket-page { display: grid; gap: 1.15rem; }
.ticket-hero {
  background: var(--surface-card);
  border: 1px solid var(--border);
  border-radius: 1.1rem;
  padding: 1.05rem 1.2rem 1.15rem;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.04);
}
:root[data-theme="light"] .ticket-hero {
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.04);
}
.ticket-hero h1 {
  margin: 0.55rem 0 0;
  font-size: 1.5rem;
  line-height: 1.3;
  letter-spacing: -0.03em;
}
.ticket-hero__top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  flex-wrap: wrap;
}
.ticket-hero__num {
  margin: 0;
  color: var(--ink-muted);
  font-size: 0.75rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}
.ticket-hero__pills { display: flex; flex-wrap: wrap; gap: 0.4rem; }
.thread { display: grid; gap: 0.85rem; }
.ticket-portal { max-width: 48rem; }
.ticket-msg {
  display: grid;
  grid-template-columns: 2.25rem minmax(0, 1fr);
  gap: 0.7rem;
  align-items: start;
}
.ticket-avatar {
  width: 2.25rem;
  height: 2.25rem;
  border-radius: 999px;
  display: grid;
  place-items: center;
  background: var(--accent-soft);
  color: var(--ink);
  font-size: 0.8rem;
  font-weight: 700;
}
.ticket-avatar--note { background: rgba(251, 191, 36, 0.18); color: #fde68a; }
:root[data-theme="light"] .ticket-avatar--note { color: #b45309; }
.ticket-msg__card {
  border: 1px solid var(--border);
  border-radius: 1rem;
  padding: 0.9rem 1rem;
  background: var(--surface-card);
}
.ticket-msg.is-internal .ticket-msg__card {
  border-color: rgba(251, 191, 36, 0.28);
  background: rgba(251, 191, 36, 0.07);
}
.ticket-event {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  flex-wrap: wrap;
  gap: 0.35rem 0.75rem;
  margin: 0.15rem 0 0.15rem 2.95rem;
  padding: 0.35rem 0;
  color: var(--ink-muted);
  font-size: 0.75rem;
}
.ticket-event > span:first-child { color: var(--ink); font-weight: 600; }
.msg {
  border: 1px solid var(--border);
  border-radius: 0.875rem;
  padding: 0.85rem 1rem;
  background: var(--surface-card);
}
.msg.internal { border-color: rgba(251, 191, 36, 0.35); background: rgba(251, 191, 36, 0.06); }
.msg.system {
  color: var(--ink-muted);
  font-size: 0.8125rem;
  background: transparent;
  box-shadow: none;
}
.msg-head { display: flex; justify-content: space-between; gap: 0.75rem; margin-bottom: 0.4rem; align-items: flex-start; }
.msg-author { font-weight: 650; font-size: 0.875rem; }
.person-who {
  display: grid;
  gap: 0.08rem;
  min-width: 0;
}
.person-who strong { font-size: 0.875rem; font-weight: 650; line-height: 1.25; }
.person-email {
  color: var(--ink-muted);
  font-size: 0.75rem;
  font-weight: 500;
  word-break: break-all;
}
.note-pill {
  justify-self: start;
  margin-top: 0.15rem;
  background: rgba(251, 191, 36, 0.16);
  color: #fde68a;
}
:root[data-theme="light"] .note-pill { color: #b45309; }
.msg p, .ticket-msg__card p { margin: 0; white-space: pre-wrap; font-size: 0.875rem; line-height: 1.5; }
.ticket-rail {
  display: grid;
  gap: 0.75rem;
  position: sticky;
  top: 1rem;
}
.ticket-update { display: grid; gap: 0.75rem; }
.ticket-panel {
  background: var(--surface-card);
  border: 1px solid var(--border);
  border-radius: 1rem;
  padding: 0.95rem 1rem 1.05rem;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.04);
}
:root[data-theme="light"] .ticket-panel {
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.04);
}
.ticket-panel h2 {
  margin: 0 0 0.7rem;
  font-size: 0.6875rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--ink-muted);
}
.ticket-fields { display: grid; gap: 0.65rem; }
.ticket-fields label { margin: 0; }
.ticket-fields select,
.ticket-fields input,
.ticket-fields textarea { border-radius: 0.65rem; padding: 0.5rem 0.7rem; }
.ticket-meta { margin: 0; display: grid; gap: 0.65rem; }
.ticket-meta div { display: grid; gap: 0.15rem; }
.ticket-meta dt {
  color: var(--ink-muted);
  font-size: 0.6875rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.05em;
}
.ticket-meta dd { margin: 0; font-size: 0.875rem; font-weight: 600; }
.ticket-device { display: grid; gap: 0.2rem; font-size: 0.8125rem; }
.ticket-compose__bar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
}
.ticket-compose__bar .compose-attach { margin: 0; flex: 1 1 auto; }
.composer { display: grid; gap: 0.75rem; }
.tabs { display: flex; gap: 0.35rem; flex-wrap: wrap; }
.tab {
  border: 1px solid var(--border);
  background: transparent;
  color: var(--ink-muted);
  border-radius: 999px;
  padding: 0.35rem 0.75rem;
  font: inherit;
  font-size: 0.8125rem;
  font-weight: 600;
  cursor: pointer;
}
.tab.is-active { background: var(--accent-soft); color: var(--ink); border-color: var(--accent-ring); }
.ticket-compose {
  display: grid;
  gap: 0.5rem;
  padding: 0.65rem 0.7rem 0.7rem;
  border-radius: 0.9rem;
}
.ticket-compose textarea {
  min-height: 3.6rem;
  max-height: 12rem;
  resize: vertical;
  padding: 0.5rem 0.65rem;
  border-radius: 0.65rem;
  font-size: 0.875rem;
  line-height: 1.4;
}
.ticket-compose .pane { display: none; gap: 0.45rem; }
.ticket-compose .pane.is-active { display: grid; }
.compose-plain { margin: 0; }
.compose-plain textarea { min-height: 3.6rem; }
.compose-tabs {
  display: inline-grid;
  grid-template-columns: auto auto;
  width: max-content;
  gap: 0.15rem;
  padding: 0.15rem;
  border: 1px solid var(--border);
  border-radius: 999px;
  background: rgba(148, 163, 184, 0.08);
}
.compose-tab {
  appearance: none;
  border: 0;
  background: transparent;
  color: var(--ink-muted);
  border-radius: 999px;
  padding: 0.28rem 0.7rem;
  font: inherit;
  font-size: 0.75rem;
  font-weight: 600;
  cursor: pointer;
}
.compose-tab:hover { color: var(--ink); }
.compose-tab.is-active {
  background: color-mix(in srgb, var(--accent) 16%, var(--surface-card));
  color: var(--ink);
  box-shadow: 0 1px 0 rgba(255, 255, 255, 0.06);
}
:root[data-theme="light"] .compose-tab.is-active {
  background: #fff;
  color: #1d4ed8;
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.08);
}
.compose-attach { margin: 0 0 0.85rem; }
.compose-attach input[type="file"] {
  padding: 0.4rem 0.45rem;
  border-radius: 0.65rem;
}
.compose-attach-btn {
  position: relative;
  display: inline-flex;
  align-items: center;
  margin: 0;
  padding: 0.28rem 0.7rem;
  border: 1px solid var(--border);
  border-radius: 999px;
  background: transparent;
  color: var(--ink-muted);
  font-size: 0.75rem;
  font-weight: 650;
  cursor: pointer;
}
.compose-attach-btn:hover { color: var(--ink); border-color: var(--border-strong); }
.compose-attach-btn span {
  display: inline;
  margin: 0;
  color: inherit;
  font-size: inherit;
  font-weight: inherit;
}
.compose-attach-btn input {
  position: absolute;
  width: 1px;
  height: 1px;
  opacity: 0;
  pointer-events: none;
}
.msg-file { margin-top: 0.45rem; font-size: 0.8125rem; }
.msg-file a { color: var(--accent); font-weight: 600; }
.msg-image {
  display: block;
  margin-top: 0.65rem;
  max-width: min(100%, 22rem);
}
.msg-image img {
  display: block;
  width: 100%;
  height: auto;
  border-radius: 0.65rem;
  cursor: zoom-in;
  background: transparent;
}
.msg-lightbox {
  border: 0;
  padding: 0.75rem;
  background: transparent;
  max-width: 96vw;
  max-height: 96vh;
}
.msg-lightbox::backdrop { background: rgba(0, 0, 0, 0.72); }
.msg-lightbox img {
  display: block;
  max-width: 92vw;
  max-height: 86vh;
  object-fit: contain;
  border-radius: 0.5rem;
}
.msg-lightbox__close {
  display: block;
  margin: 0.65rem auto 0;
  border: 0;
  border-radius: 999px;
  padding: 0.35rem 0.9rem;
  background: rgba(255, 255, 255, 0.92);
  color: #111;
  font: inherit;
  font-size: 0.8125rem;
  font-weight: 600;
  cursor: pointer;
}
.support-chat {
  position: fixed;
  right: calc(1.1rem + env(safe-area-inset-right, 0px));
  bottom: calc(1.1rem + env(safe-area-inset-bottom, 0px));
  z-index: 28;
  width: 3.35rem;
  height: 3.35rem;
  display: grid;
  place-items: center;
  border-radius: 999px;
  background: var(--accent);
  color: #fff;
  text-decoration: none;
}
.support-chat:hover {
  filter: brightness(1.08);
  color: #fff;
}
.support-chat svg {
  width: 1.45rem;
  height: 1.45rem;
}
.is-customizing .support-chat {
  bottom: calc(var(--portal-bar-h, 6.5rem) + 0.85rem);
}
.scroll-top {
  position: fixed;
  left: 50%;
  bottom: calc(1.1rem + env(safe-area-inset-bottom, 0px));
  z-index: 27;
  width: 2.85rem;
  height: 2.85rem;
  display: grid;
  place-items: center;
  border: 0;
  border-radius: 999px;
  background: var(--accent);
  color: #fff;
  opacity: 0;
  pointer-events: none;
  transform: translateX(-50%) translateY(0.45rem);
  transition: opacity 0.18s ease, transform 0.18s ease;
  cursor: pointer;
}
.scroll-top.is-on {
  opacity: 1;
  pointer-events: auto;
  transform: translateX(-50%) translateY(0);
}
.scroll-top:hover {
  filter: brightness(1.08);
}
.scroll-top svg {
  width: 1.2rem;
  height: 1.2rem;
}
.is-customizing .scroll-top {
  bottom: calc(var(--portal-bar-h, 6.5rem) + 0.85rem);
}
.pane { display: none; }
.pane.is-active { display: block; }
.sidebar-card dt {
  color: var(--ink-muted);
  font-size: 0.6875rem;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  margin-top: 0.85rem;
}
.sidebar-card dd { margin: 0.2rem 0 0; font-weight: 600; font-size: 0.875rem; }
.device-box { margin-top: 1rem; padding-top: 0.85rem; border-top: 1px solid var(--border); display: grid; gap: 0.4rem; }
.device-box__title { margin: 1rem 0 0.4rem; font-size: 0.8rem; text-transform: uppercase; letter-spacing: 0.05em; color: var(--ink-muted); }
.device-picker { position: relative; display: grid; gap: 0.35rem; }
.device-picker__q {
  width: 100%;
  border: 1px solid var(--border);
  border-radius: 0.55rem;
  background: var(--surface);
  color: var(--ink);
  padding: 0.45rem 0.6rem;
}
.device-picker__results {
  position: absolute;
  z-index: 8;
  top: 2.35rem;
  left: 0;
  right: 0;
  max-height: 14rem;
  overflow: auto;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 0.55rem;
  box-shadow: 0 10px 24px rgba(0, 0, 0, 0.18);
}
.device-picker__hit {
  display: grid;
  gap: 0.1rem;
  width: 100%;
  text-align: left;
  padding: 0.5rem 0.65rem;
  border: 0;
  background: transparent;
  color: inherit;
  cursor: pointer;
}
.device-picker__hit:hover,
.device-picker__hit.is-active { background: var(--accent-soft); }
.device-picker__current { font-size: 0.8125rem; display: grid; gap: 0.1rem; }
.online { color: var(--good); font-weight: 600; }
.offline { color: var(--bad); font-weight: 600; }
.empty { padding: 2rem 1rem; text-align: center; color: var(--ink-muted); font-size: 0.875rem; }
.gate-body {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 2.5rem 1.25rem 3rem;
}
.gate {
  width: 100%;
  max-width: 26.5rem;
}
.gate--wide { max-width: 40rem; }
.gate-brand {
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
  margin: 0 0 1.35rem;
}
.gate-logo { display: block; width: 100%; }
.gate-logo img {
  display: block;
  width: 100%;
  max-width: 22rem;
  height: auto;
  margin: 0 auto;
  object-fit: contain;
}
.gate-kicker {
  margin: 1rem 0 0;
  font-size: 0.75rem;
  font-weight: 600;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--ink-muted);
}
.gate-brand h1 {
  margin: 0.35rem 0 0;
  font-size: 1.55rem;
  font-weight: 650;
  letter-spacing: -0.03em;
}
.gate--login .gate-brand h1 {
  margin-top: 1rem;
  font-size: 0.9rem;
  font-weight: 500;
  letter-spacing: 0;
  color: var(--ink-muted);
}
.gate-lede {
  margin: 0.45rem 0 0;
  color: var(--ink-muted);
  font-size: 0.9rem;
  line-height: 1.45;
  max-width: 24rem;
}
.gate-card {
  background: var(--surface-card);
  border: 1px solid var(--border);
  border-radius: 1.05rem;
  padding: 1.15rem 1.15rem 1.25rem;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.04);
}
:root[data-theme="light"] .gate-card {
  box-shadow: 0 10px 30px rgba(15, 23, 42, 0.06);
}
.gate-tabs {
  display: flex;
  gap: 0.25rem;
  margin: 0 0 1.1rem;
  padding: 0.25rem;
  border-radius: 0.85rem;
  background: rgba(148, 163, 184, 0.08);
  border: 1px solid var(--border);
}
.gate-tabs [data-tab] {
  flex: 1 1 0;
  border: 0;
  background: transparent;
  color: var(--ink-muted);
  border-radius: 0.65rem;
  padding: 0.55rem 0.7rem;
  font: inherit;
  font-size: 0.8125rem;
  font-weight: 600;
  cursor: pointer;
}
.gate-tabs [data-tab]:hover { color: var(--ink); }
.gate-tabs [data-tab].is-active {
  background: color-mix(in srgb, var(--accent) 16%, var(--surface-card));
  color: var(--ink);
  box-shadow: 0 1px 0 rgba(255, 255, 255, 0.06);
}
:root[data-theme="light"] .gate-tabs [data-tab].is-active {
  background: #fff;
  color: #1d4ed8;
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.08);
}
.gate-hint {
  margin: 0 0 1rem;
  color: var(--ink-muted);
  font-size: 0.8125rem;
  line-height: 1.4;
}
.gate-submit { width: 100%; padding: 0.7rem 0.9rem; }
.gate-card .pane label:last-of-type { margin-bottom: 1rem; }
.gate-split {
  margin-top: 1.1rem;
  padding-top: 1.1rem;
  border-top: 1px solid var(--border);
  display: grid;
  gap: 0.7rem;
}
.gate-split p {
  margin: 0;
  text-align: center;
  color: var(--ink-muted);
  font-size: 0.75rem;
}
.gate-foot {
  margin: 1.25rem 0 0;
  text-align: center;
  color: var(--ink-muted);
  font-size: 0.8rem;
}
.gate-foot a { color: var(--accent); text-decoration: none; font-weight: 600; }
.gate-foot a:hover { text-decoration: underline; }
.gate-meta { margin: 0 0 1rem; }
.public-number {
  font-size: 1.05rem;
  letter-spacing: 0.02em;
  margin-right: 0.45rem;
}
.public-thread { margin-top: 0.25rem; }
.public-flash { display: grid; gap: 0.5rem; margin: 0 0 1rem; }
.flash {
  margin: 0;
  padding: 0.7rem 0.9rem;
  border-radius: 0.75rem;
  font-size: 0.875rem;
  border: 1px solid var(--border);
}
.flash-ok { background: rgba(52, 211, 153, 0.12); color: #a7f3d0; }
.flash-error { background: rgba(248, 113, 113, 0.12); color: #fecaca; }
:root[data-theme="light"] .flash-ok { color: #047857; }
:root[data-theme="light"] .flash-error { color: #b91c1c; }
.card-compact { padding: 0.85rem 0.95rem; }
.card-compact h2 { margin: 0 0 0.2rem; font-size: 1.05rem; }
.muted.tight { margin: 0 0 0.65rem; font-size: 0.75rem; line-height: 1.4; }
.empty.tight { padding: 0.65rem 0.25rem; }
.cat-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0.45rem;
}
.cat-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 0.55rem 0.7rem;
  min-height: 2.4rem;
  padding: 0.5rem 0.65rem;
  border: 1px solid var(--border);
  border-radius: 0.7rem;
  background: color-mix(in srgb, var(--surface) 72%, transparent);
}
.cat-row.is-default { border-color: color-mix(in srgb, var(--accent) 35%, var(--border)); }
.cat-name { font-size: 0.875rem; font-weight: 650; min-width: 0; }
.cat-edit { display: flex; gap: 0.4rem; align-items: center; min-width: 0; }
.cat-row__acts {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 0.35rem;
  flex-wrap: wrap;
}
.cat-row__acts form { margin: 0; }
.cat-row__acts .btn {
  min-height: 1.85rem;
  height: 1.85rem;
  line-height: 1;
  padding: 0 0.7rem;
}
.cat-input,
.cat-add input {
  padding: 0.4rem 0.6rem;
  border-radius: 0.5rem;
  font-size: 0.8125rem;
}
.btn-compact {
  padding: 0.38rem 0.7rem;
  border-radius: 0.5rem;
  font-size: 0.75rem;
  font-weight: 600;
}
.catalog .btn.ghost,
.catalog .btn.secondary {
  min-height: 1.85rem;
  border: 1px solid var(--border-strong);
  background: var(--surface-card);
  color: var(--ink);
  box-shadow: none;
}
.catalog .btn.ghost:hover,
.catalog .btn.secondary:hover {
  border-color: color-mix(in srgb, var(--accent) 45%, var(--border));
  background: var(--accent-soft);
  filter: none;
}
.catalog .cat-add .btn {
  min-height: 2.1rem;
  padding-inline: 0.9rem;
}
.pill-default {
  background: var(--accent-soft);
  color: #bfdbfe;
}
:root[data-theme="light"] .pill-default { color: #1d4ed8; }
.cat-add {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 0.5rem;
  margin-top: 0.85rem;
  padding-top: 0.8rem;
  border-top: 1px solid var(--border);
  align-items: end;
}
.cat-add label {
  margin: 0;
  display: grid;
  gap: 0.25rem;
  font-size: 0.7rem;
  font-weight: 650;
  color: var(--ink-muted);
  text-transform: uppercase;
  letter-spacing: 0.04em;
}
.cat-add button { justify-self: start; }
.team-list { list-style: none; margin: 0; padding: 0; display: grid; gap: 0.65rem; }
.team-card {
  padding: 0.15rem 0 0;
  border: 0;
}
.team-card .cat-row { margin-bottom: 0.55rem; }
.team-members {
  display: grid;
  gap: 0.45rem;
  justify-items: start;
  padding: 0.55rem 0.65rem 0.6rem;
  border: 1px solid var(--border);
  border-radius: 0.7rem;
  background: color-mix(in srgb, var(--surface) 55%, transparent);
}
.team-members__label {
  margin: 0;
  font-size: 0.68rem;
  font-weight: 700;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  color: var(--ink-muted);
}
.team-member-list {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
  width: 100%;
}
.team-member {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  margin: 0;
  padding: 0.28rem 0.55rem;
  border: 1px solid var(--border);
  border-radius: 999px;
  background: var(--surface-card);
  font-size: 0.75rem;
  font-weight: 550;
  color: var(--ink);
  cursor: pointer;
}
.team-member:has(input:checked) {
  border-color: color-mix(in srgb, var(--accent) 45%, var(--border));
  background: var(--accent-soft);
}
.team-member input { width: auto; margin: 0; }
.auto-ticket-form { display: grid; gap: 0.55rem; }
.auto-ticket-list {
  display: grid;
  grid-template-columns: 1fr;
  gap: 0.2rem;
}
.auto-ticket-item {
  display: flex;
  align-items: flex-start;
  gap: 0.4rem;
  margin: 0;
  padding: 0.35rem 0.15rem;
  border: 0;
  border-radius: 0;
  background: none;
  cursor: pointer;
}
.auto-ticket-item:has(input:checked) strong { color: var(--accent); }
.auto-ticket-item input { width: auto; margin: 0.15rem 0 0; }
.auto-ticket-item span { display: grid; gap: 0.05rem; min-width: 0; }
.auto-ticket-item strong { font-size: 0.8rem; }
.auto-ticket-item .muted.tight { margin: 0; }
.mailbox-form { display: grid; gap: 0.5rem; }
.mailbox-form--row {
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: end;
}
.mailbox-form label { display: grid; gap: 0.2rem; margin: 0; }
.mailbox-form label > span:first-child { font-size: 0.72rem; color: var(--ink-muted); }
.mailbox-local { display: flex; align-items: center; gap: 0.35rem; }
.mailbox-local input { flex: 1; min-width: 0; }
.mailbox-meta {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.45rem 0.75rem;
  margin: 0 0 0.65rem;
}
.mailbox-meta dt { font-size: 0.65rem; text-transform: uppercase; letter-spacing: 0.04em; color: var(--ink-muted); }
.mailbox-meta dd { margin: 0.1rem 0 0; font-weight: 600; word-break: break-all; font-size: 0.84rem; }
.mailbox-secret {
  margin: 0 0 0.85rem;
  padding: 0.7rem 0.8rem;
  border: 1px solid color-mix(in srgb, var(--accent) 40%, var(--border));
  border-radius: 0.75rem;
  background: var(--accent-soft);
}
.mailbox-secret p { margin: 0; }
.mailbox-secret-value {
  margin-top: 0.4rem !important;
  font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
  font-size: 0.85rem;
  word-break: break-all;
}
.template-ws { margin: 0 0 1rem; }
.template-ws label { display: grid; gap: 0.3rem; max-width: 20rem; font-size: 0.75rem; color: var(--ink-muted); }
.template-vars { display: flex; flex-wrap: wrap; gap: 0.35rem 0.55rem; align-items: center; margin: 0 0 1rem; }
.template-vars code {
  padding: 0.12rem 0.4rem;
  border-radius: 0.4rem;
  background: var(--accent-soft);
  font-size: 0.75rem;
}
.template-list { display: grid; gap: 0.85rem; }
.template-card__head { display: flex; justify-content: space-between; gap: 0.75rem; align-items: flex-start; }
.template-form { display: grid; gap: 0.7rem; }
.template-form label { display: grid; gap: 0.3rem; margin: 0; }
.template-form label > span { font-size: 0.75rem; color: var(--ink-muted); }
.template-form textarea { min-height: 10rem; resize: vertical; font-family: inherit; }
.template-actions { display: flex; flex-wrap: wrap; gap: 0.45rem; }
.tpl-page { display: grid; gap: 1rem; }
.tpl-hero h1 { margin: 0.15rem 0 0; }
.tpl-hero .lede { max-width: 40rem; }
.tpl-studio {
  display: grid;
  grid-template-columns: 16.5rem minmax(0, 1fr);
  min-height: min(42rem, calc(100vh - 10rem));
  border: 1px solid var(--border);
  border-radius: 1.15rem;
  overflow: hidden;
  background: var(--surface-card);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.04);
}
.tpl-nav {
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
  padding: 0.95rem 0.75rem;
  border-right: 1px solid var(--border);
  background: color-mix(in srgb, var(--surface-sidebar) 72%, var(--surface-card));
}
.tpl-ws { margin: 0 0.15rem 0.2rem; }
.tpl-ws label { display: grid; gap: 0.3rem; font-size: 0.7rem; font-weight: 650; letter-spacing: 0.04em; text-transform: uppercase; color: var(--ink-muted); }
.tpl-ws select { width: 100%; }
.tpl-nav__label {
  margin: 0.15rem 0.4rem 0;
  font-size: 0.68rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--ink-muted);
}
.tpl-nav__list { display: grid; gap: 0.25rem; }
.tpl-nav__item {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  padding: 0.62rem 0.7rem;
  border-radius: 0.7rem;
  text-decoration: none;
  color: var(--ink);
  font-size: 0.875rem;
  font-weight: 550;
}
.tpl-nav__item:hover { background: color-mix(in srgb, var(--accent) 8%, transparent); }
.tpl-nav__item.is-active {
  background: var(--accent-soft);
  box-shadow: inset 3px 0 0 var(--accent);
}
.tpl-editor {
  margin: 0;
  border: 0;
  border-radius: 0;
  box-shadow: none;
  padding: 1.15rem 1.25rem 1.3rem;
  overflow: auto;
}
.tpl-editor__head h2 {
  margin: 0;
  font-size: 1.2rem;
  font-weight: 650;
  color: var(--ink);
}
.tpl-inserts {
  display: grid;
  gap: 0.45rem;
  padding: 0.75rem 0.8rem;
  border: 1px solid var(--border);
  border-radius: 0.9rem;
  background: color-mix(in srgb, var(--accent) 5%, transparent);
}
.tpl-inserts__label {
  margin: 0;
  font-size: 0.68rem;
  font-weight: 700;
  letter-spacing: 0.07em;
  text-transform: uppercase;
  color: var(--ink-muted);
}
.tpl-inserts__row,
.tpl-library { display: flex; flex-wrap: wrap; gap: 0.4rem; }
.tpl-chip-btn {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  margin: 0;
  padding: 0.32rem 0.65rem;
  border: 1px solid var(--border-strong);
  border-radius: 999px;
  background: var(--surface-raised);
  color: var(--ink);
  font: inherit;
  font-size: 0.75rem;
  font-weight: 600;
  cursor: pointer;
}
.tpl-chip-btn:hover {
  border-color: var(--accent);
  background: var(--accent-soft);
}
.tpl-chip-btn img {
  width: 1rem;
  height: 1rem;
  object-fit: contain;
  border-radius: 0.2rem;
}
.tpl-chip-btn--upload { border-style: dashed; }
.tpl-library__item {
  width: 2.6rem;
  height: 2.6rem;
  padding: 0;
  border: 1px solid var(--border);
  border-radius: 0.55rem;
  overflow: hidden;
  background: var(--surface-raised);
  cursor: pointer;
}
.tpl-library__item img { width: 100%; height: 100%; object-fit: cover; display: block; }
.tpl-field { display: grid; gap: 0.3rem; }
.tpl-field > span {
  font-size: 0.75rem;
  font-weight: 650;
  color: var(--ink-muted);
}
.tpl-rich {
  min-height: 2.6rem;
  padding: 0.65rem 0.75rem;
  border: 1px solid var(--border);
  border-radius: 0.75rem;
  background: var(--surface-raised);
  color: var(--ink);
  line-height: 1.55;
  outline: none;
}
.tpl-rich:focus { border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-soft); }
.tpl-rich--subject {
  white-space: nowrap;
  overflow-x: auto;
  min-height: 2.5rem;
}
.tpl-rich--body {
  min-height: 14rem;
  white-space: pre-wrap;
}
.tpl-chip {
  display: inline-flex;
  align-items: center;
  gap: 0.28rem;
  margin: 0 0.12rem;
  padding: 0.08rem 0.45rem;
  border-radius: 999px;
  background: var(--accent-soft);
  color: var(--ink);
  font-size: 0.75rem;
  font-weight: 650;
  vertical-align: baseline;
}
.tpl-chip img {
  width: 0.9rem;
  height: 0.9rem;
  object-fit: contain;
}
.tpl-figure {
  display: block;
  position: relative;
  width: fit-content;
  max-width: 100%;
  margin: 0.55rem 0;
}
.tpl-figure img {
  display: block;
  max-width: 220px;
  max-height: 120px;
  object-fit: contain;
  border-radius: 0.55rem;
  border: 1px solid var(--border);
  background: var(--surface);
}
.tpl-figure button {
  position: absolute;
  top: -0.35rem;
  right: -0.35rem;
  width: 1.2rem;
  height: 1.2rem;
  padding: 0;
  border: 0;
  border-radius: 999px;
  background: var(--bad);
  color: #fff;
  font-size: 0.75rem;
  line-height: 1;
  cursor: pointer;
}
.tpl-preview {
  display: grid;
  gap: 0.45rem;
}
.tpl-preview__label {
  margin: 0;
  font-size: 0.68rem;
  font-weight: 700;
  letter-spacing: 0.07em;
  text-transform: uppercase;
  color: var(--ink-muted);
}
.tpl-preview__mail {
  padding: 0.9rem 1rem;
  border: 1px solid var(--border);
  border-radius: 0.9rem;
  background:
    linear-gradient(180deg, color-mix(in srgb, var(--accent) 7%, var(--surface-raised)), var(--surface-raised));
}
.tpl-preview__subject {
  margin: 0 0 0.55rem;
  font-size: 0.92rem;
  font-weight: 700;
}
.tpl-preview__body {
  font-size: 0.875rem;
  line-height: 1.55;
  color: var(--ink);
}
.tpl-preview__body p { margin: 0 0 0.7rem; }
.tpl-preview__body p:last-child { margin-bottom: 0; }
.tpl-preview__body img { max-width: 180px; height: auto; display: block; margin: 0.45rem 0; }
@media (max-width: 860px) {
  .tpl-studio { grid-template-columns: 1fr; min-height: 0; }
  .tpl-nav { border-right: 0; border-bottom: 1px solid var(--border); }
  .tpl-nav__list { display: flex; overflow-x: auto; }
  .tpl-nav__item { flex: 0 0 auto; }
}
@media (max-width: 720px) {
  .auto-ticket-list { grid-template-columns: 1fr; }
}
.sub-free {
  display: inline-flex;
  align-items: center;
  margin: 0 0 0.55rem;
  padding: 0.2rem 0.55rem;
  border-radius: 999px;
  background: var(--accent-soft);
  color: #bfdbfe;
  font-size: 0.72rem;
  font-weight: 800;
  letter-spacing: 0.08em;
}
:root[data-theme="light"] .sub-free { color: #1d4ed8; }
.sub-stats {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.4rem;
  margin: 0.35rem 0 0.55rem;
}
.sub-stat {
  margin: 0;
  padding: 0.35rem 0.45rem;
  border: 1px solid var(--border);
  border-radius: 0.5rem;
  background: color-mix(in srgb, var(--accent) 5%, transparent);
}
.sub-stat dt {
  margin: 0;
  font-size: 0.625rem;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--ink-muted);
  font-weight: 600;
}
.sub-stat dd {
  margin: 0.15rem 0 0;
  font-size: 1rem;
  font-weight: 700;
}
.settings-page { display: grid; gap: 0.85rem; width: 100%; max-width: none; }
.settings-layout__nav {
  display: flex;
  gap: 0.35rem;
  padding: 0.3rem;
  width: fit-content;
  max-width: 100%;
  overflow-x: auto;
  border: 1px solid var(--border);
  border-radius: 0.85rem;
  background: color-mix(in srgb, var(--surface-card) 86%, transparent);
}
.settings-layout__link {
  padding: 0.55rem 0.9rem;
  border-radius: 0.62rem;
  color: var(--ink-muted);
  font-size: 0.82rem;
  font-weight: 600;
  white-space: nowrap;
  text-decoration: none;
  transition: 150ms ease;
}
.settings-layout__link:hover {
  color: var(--ink);
  background: color-mix(in srgb, var(--ink) 5%, transparent);
}
.settings-layout__link.is-active {
  color: #fff;
  background: var(--accent);
  box-shadow: 0 0.3rem 1rem color-mix(in srgb, var(--accent) 25%, transparent);
}
.settings-hero {
  background: var(--surface-card);
  border: 1px solid var(--border);
  border-radius: 0.9rem;
  padding: 0.75rem 0.95rem 0.8rem;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.04);
}
.settings-hero--compact { padding: 0.55rem 0.85rem 0.6rem; }
:root[data-theme="light"] .settings-hero {
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.04);
}
.settings-hero h1 {
  margin: 0.1rem 0 0;
  font-size: 1.25rem;
  letter-spacing: -0.03em;
}
.settings-kicker {
  margin: 0;
  color: var(--ink-muted);
  font-size: 0.7rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}
.settings-hero .lede { margin-top: 0.25rem; max-width: 38rem; }
.settings-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.75rem;
  align-items: start;
}
.settings-card {
  background: var(--surface-card);
  border: 1px solid var(--border);
  border-radius: 0.9rem;
  padding: 0.85rem 0.95rem 0.95rem;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.04);
}
.settings-card--tight { padding: 0.75rem 0.85rem 0.85rem; }
.settings-card__head { margin-bottom: 0.55rem; }
.settings-card__head .muted.tight { margin: 0.15rem 0 0; }
:root[data-theme="light"] .settings-card {
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.04);
}
.settings-card h2 {
  margin: 0 0 0.25rem;
  font-size: 1.05rem;
  font-weight: 650;
  color: var(--ink);
}
.settings-card > .muted.tight { margin-bottom: 0.55rem; }
.settings-sub .sub-stats { margin-top: 0.45rem; }
.settings-card .table.compact th {
  font-size: 0.6875rem;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--ink-muted);
}
.settings-card .table.compact td { vertical-align: top; }
@media (max-width: 860px) {
  .settings-grid { grid-template-columns: 1fr; }
  .people-add { grid-template-columns: 1fr; }
  .people-choices { grid-template-columns: 1fr; }
  .mailbox-form--row { grid-template-columns: 1fr; }
  .mailbox-meta { grid-template-columns: 1fr; }
  .cat-row,
  .cat-add { grid-template-columns: 1fr; }
  .cat-row__acts { justify-content: flex-start; }
}
.people-head {
  display: flex;
  justify-content: space-between;
  gap: 0.75rem;
  align-items: flex-end;
  flex-wrap: wrap;
  margin-bottom: 0.75rem;
}
.people-head h2 { margin: 0; }
.people-meta { margin: 0.2rem 0 0; font-size: 0.75rem; color: var(--ink-muted); }
.people-search { display: flex; gap: 0.4rem; align-items: center; flex-wrap: wrap; }
.people-search input { width: auto; min-width: 14rem; padding: 0.4rem 0.65rem; }
.people-add {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.5rem 0.65rem;
}
.people-add label { margin: 0; font-size: 0.72rem; color: var(--ink-muted); display: grid; gap: 0.2rem; }
.people-add__wide,
.people-add .people-choices,
.people-add .people-device-field,
.people-add button { grid-column: 1 / -1; }
.people-add button { justify-self: start; margin-top: 0.05rem; }
.people-device-field { display: grid; gap: 0.35rem; }
.people-device .device-picker { min-width: 13rem; max-width: 18rem; }
.people-device .device-picker__q { padding: 0.3rem 0.5rem; font-size: 0.8125rem; }
.people-row-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.35rem;
  align-items: center;
  justify-content: flex-end;
  white-space: nowrap;
}
.people-row-actions .inline-form { display: inline; }
body.people-modal-open { overflow: hidden; }
.people-modal[hidden] { display: none; }
.people-modal {
  position: fixed;
  inset: 0;
  z-index: 80;
  display: grid;
  place-items: center;
  padding: 1.25rem;
}
.people-modal__backdrop {
  position: absolute;
  inset: 0;
  border: 0;
  padding: 0;
  margin: 0;
  width: 100%;
  height: 100%;
  background: rgba(2, 6, 16, 0.62);
  cursor: pointer;
}
:root[data-theme="light"] .people-modal__backdrop { background: rgba(15, 23, 42, 0.38); }
.people-modal__panel {
  position: relative;
  z-index: 1;
  width: min(28rem, 100%);
  padding: 1.15rem 1.2rem 1.2rem;
  border: 1px solid var(--border-strong);
  border-radius: 1rem;
  background: var(--surface-card);
  box-shadow: 0 24px 60px rgba(0, 0, 0, 0.38);
}
.people-modal__head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 0.75rem;
  margin-bottom: 1rem;
}
.people-modal__head h3 {
  margin: 0;
  font-size: 1.05rem;
  letter-spacing: -0.02em;
}
.people-modal__who {
  display: grid;
  gap: 0.1rem;
  margin: 0.25rem 0 0;
  color: var(--ink-muted);
  font-size: 0.8125rem;
}
.people-modal__who strong { color: var(--ink); font-weight: 600; }
.people-choices {
  margin: 0;
  padding: 0;
  border: 0;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.35rem;
}
.people-choices legend {
  grid-column: 1 / -1;
  padding: 0;
  margin: 0 0 0.2rem;
  font-size: 0.7rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--ink-muted);
}
.people-choice {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 0.4rem;
  align-items: start;
  margin: 0;
  padding: 0.4rem 0.5rem;
  border: 1px solid var(--border);
  border-radius: 0.55rem;
  background: color-mix(in srgb, var(--accent) 5%, transparent);
  cursor: pointer;
}
.people-choice.is-on,
.people-choice:has(input:checked) {
  border-color: color-mix(in srgb, var(--accent) 55%, var(--border-strong));
  background: var(--accent-soft);
}
.people-choice input { width: auto; margin: 0.2rem 0 0; }
.people-choice span { display: grid; gap: 0.12rem; }
.people-choice strong { font-size: 0.78rem; }
.people-choice em {
  font-style: normal;
  font-size: 0.75rem;
  color: var(--ink-muted);
}
.people-modal__actions {
  display: flex;
  justify-content: flex-end;
  gap: 0.5rem;
  margin-top: 1rem;
}
.table.compact th,
.table.compact td { padding: 0.4rem 0.4rem; }
.pager {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  margin-top: 0.75rem;
  font-size: 0.8125rem;
}
.pager a { font-weight: 600; text-decoration: none; color: var(--accent); }
.pager a:hover { text-decoration: underline; }
@media (max-width: 860px) {
  .gate-body { align-items: flex-start; padding-top: 1.5rem; }
  .people-add { grid-template-columns: 1fr; }
  .people-search input { min-width: 0; width: 100%; }
}
@media (max-width: 1180px) {
  .dash-kpis { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .report-kinds { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .rpt-grid, .rpt-grid--chart, .rpt-stats, .rpt-kpis { grid-template-columns: 1fr 1fr; }
}
@media (max-width: 980px) {
  .ticket, .grid-3, .grid-2, .dash-grid, .dash-kpis, .report-kinds, .report-kpis, .report-donut, .filters { grid-template-columns: 1fr; }
  .report-hero { flex-direction: column; align-items: stretch; }
  .report-hero__stats { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .rpt-studio { grid-template-columns: 1fr; }
  .rpt-nav { border-right: 0; border-bottom: 1px solid var(--border); }
  .rpt-nav__list { display: flex; overflow-x: auto; }
  .rpt-nav__item { flex: 0 0 auto; }
  .rpt-grid, .rpt-grid--chart, .rpt-stats, .rpt-kpis { grid-template-columns: 1fr; }
  .ticket-event { margin-left: 0; }
  .ticket-compose__bar { flex-direction: column; align-items: stretch; }
}

@media (max-width: 768px) {
  html, body, .app-bg { height: auto; min-height: 100%; overflow: auto; }
  body.is-nav-open { overflow: hidden; }
  .app {
    flex-direction: column;
    height: auto;
    overflow: visible;
    min-height: 100vh;
  }
  .app-topbar {
    display: flex;
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    z-index: 30;
    align-items: center;
    justify-content: space-between;
    gap: 0.65rem;
    padding: calc(0.7rem + env(safe-area-inset-top, 0px)) 0.85rem 0.7rem;
    border-bottom: 1px solid rgba(255, 255, 255, 0.1);
    background: rgba(8, 12, 22, 0.38);
    -webkit-backdrop-filter: blur(22px) saturate(160%);
    backdrop-filter: blur(22px) saturate(160%);
  }
  :root[data-theme="light"] .app-topbar {
    border-bottom-color: rgba(15, 23, 42, 0.08);
    background: rgba(255, 255, 255, 0.4);
  }
  .app-topbar__menu {
    flex: 0 0 auto;
    padding: 0.45rem 0.75rem;
    border: 1px solid rgba(255, 255, 255, 0.1);
    border-radius: 0.75rem;
    background: rgba(255, 255, 255, 0.05);
    color: var(--ink);
    font: inherit;
    font-size: 0.875rem;
    font-weight: 600;
    cursor: pointer;
  }
  :root[data-theme="light"] .app-topbar__menu {
    border-color: rgba(15, 23, 42, 0.1);
    background: #f4f4f5;
  }
  .app-topbar__brand {
    display: flex;
    justify-content: center;
    min-width: 0;
    flex: 1 1 auto;
  }
  .app-topbar__brand img {
    height: 1.75rem;
    width: auto;
    max-width: 40vw;
    object-fit: contain;
  }
  .app-topbar .nav-toolbar { margin: 0; }
  .app-nav-scrim {
    display: block;
    position: fixed;
    inset: 0;
    z-index: 40;
    border: 0;
    padding: 0;
    background: rgba(0, 0, 0, 0.7);
    backdrop-filter: blur(4px);
  }
  .app-nav-scrim[hidden] { display: none; }
  .sidebar {
    position: fixed;
    inset: 0 auto 0 0;
    z-index: 50;
    width: 18rem;
    max-width: 86vw;
    height: 100%;
    flex-basis: 18rem;
    padding: 1.15rem;
    transform: translateX(-100%);
    transition: transform 200ms ease-out;
    box-shadow: 12px 0 32px rgba(0, 0, 0, 0.28);
  }
  .sidebar.is-open { transform: translateX(0); }
  .sidebar .nav-toolbar--drawer { display: none; }
  .nav-identity__user { display: none; }
  .app-shell-nav { display: block; overflow: auto; }
  .nav-section { display: block; }
  .nav-sub { display: grid; }
  .sidebar-footer { display: grid; margin-top: 0.75rem; }
  .sidebar-share { padding-bottom: 0.55rem; }
  .main {
    padding: calc(3.55rem + env(safe-area-inset-top, 0px) + 1rem) 0.9rem 3rem;
    height: auto;
    overflow: visible;
  }
  .top { flex-direction: column; align-items: stretch; }
  .dash-kpis { grid-template-columns: 1fr 1fr; }
  .ticket-cards {
    display: grid;
    gap: 0.7rem;
  }
  .ticket-cards + .table { display: none; }
  .ticket-card {
    display: grid;
    gap: 0.7rem;
    padding: 0.9rem 0.95rem 1rem;
    border: 1px solid var(--border);
    border-radius: 0.95rem;
    background: color-mix(in srgb, var(--surface) 55%, var(--surface-card));
  }
  .ticket-card.is-done {
    opacity: 0.78;
    filter: grayscale(0.35);
  }
  .ticket-card.is-picked {
    border-color: color-mix(in srgb, var(--accent) 45%, var(--border));
    background: color-mix(in srgb, var(--accent) 10%, var(--surface-card));
  }
  .ticket-card__top {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr);
    gap: 0.65rem 0.7rem;
    align-items: start;
  }
  .ticket-card__check { padding-top: 0.15rem; display: inline-flex; margin: 0; }
  .ticket-card__check input { width: 1.1rem; height: 1.1rem; margin: 0; }
  .filters {
    display: block;
    padding: 0;
  }
  .filters-toggle {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0.75rem;
    width: 100%;
    margin: 0;
    padding: 0.85rem 1rem;
    border: 0;
    background: transparent;
    color: var(--ink);
    font: inherit;
    font-size: 0.88rem;
    font-weight: 650;
    text-align: left;
    cursor: pointer;
  }
  .filters-toggle__arrow {
    flex: 0 0 auto;
    width: 0.5rem;
    height: 0.5rem;
    border-right: 2px solid currentColor;
    border-bottom: 2px solid currentColor;
    transform: rotate(45deg);
    margin-top: -0.2rem;
  }
  .filters.is-open .filters-toggle__arrow {
    transform: rotate(-135deg);
    margin-top: 0.15rem;
  }
  .filters:not(.is-open) .filters-body { display: none; }
  .filters.is-open .filters-toggle {
    border-bottom: 1px solid var(--border);
  }
  .filters.is-open .filters-body {
    display: grid;
    grid-template-columns: 1fr;
    gap: 0.75rem;
    padding: 0.85rem 1rem 1rem;
  }
  .filters.is-open .filters-body label { margin: 0; }
  .ticket-card__title { min-width: 0; }
  .ticket-card__title a {
    color: var(--ink);
    font-weight: 700;
    text-decoration: none;
  }
  .ticket-card__title p {
    margin: 0.2rem 0 0;
    font-size: 0.92rem;
    line-height: 1.35;
  }
  .ticket-card__pills {
    grid-column: 1 / -1;
    display: flex;
    flex-wrap: wrap;
    gap: 0.35rem;
  }
  .ticket-card__meta {
    display: grid;
    gap: 0.4rem;
    margin: 0;
  }
  .ticket-card__meta div {
    display: grid;
    grid-template-columns: 6.2rem minmax(0, 1fr);
    gap: 0.45rem;
    align-items: start;
  }
  .ticket-card__meta dt {
    margin: 0;
    color: var(--ink-muted);
    font-size: 0.68rem;
    font-weight: 700;
    letter-spacing: 0.05em;
    text-transform: uppercase;
    padding-top: 0.15rem;
  }
  .ticket-card__meta dd { margin: 0; font-size: 0.84rem; }
  .bulk-bar,
  .bulk-bar__form { flex-direction: column; align-items: stretch; }
  .bulk-bar__form label { min-width: 0; }
  .settings-layout__nav { width: 100%; }
  .settings-hero h1 { font-size: 1.15rem; }
  .people-head { align-items: stretch; }
  .people-search { width: 100%; }
  .table--cards {
    display: block;
    width: 100%;
    border-collapse: separate;
    border-spacing: 0;
  }
  .table--cards tbody { display: grid; gap: 0.65rem; }
  .table--cards tr:first-child { display: none; }
  .table--cards tr {
    display: grid;
    gap: 0.45rem;
    padding: 0.85rem 0.9rem;
    border: 1px solid var(--border);
    border-radius: 0.9rem;
    background: color-mix(in srgb, var(--surface) 55%, var(--surface-card));
  }
  .table--cards th,
  .table--cards td {
    display: grid;
    grid-template-columns: 6.2rem minmax(0, 1fr);
    gap: 0.45rem;
    border: 0;
    padding: 0.12rem 0;
  }
  .table--cards td::before {
    content: attr(data-label);
    color: var(--ink-muted);
    font-size: 0.68rem;
    font-weight: 700;
    letter-spacing: 0.05em;
    text-transform: uppercase;
    padding-top: 0.18rem;
  }
  .table--cards td.people-row-actions {
    grid-template-columns: 1fr;
    padding-top: 0.35rem;
    justify-items: start;
  }
  .table--cards td.people-row-actions::before { display: none; }
  .people-device .device-picker { max-width: none; min-width: 0; width: 100%; }
  .ticket-hero { padding: 0.9rem; }
  .ticket-hero h1 { font-size: 1.2rem; }
  .table--cards td.dash-cat-bar {
    grid-template-columns: 1fr;
  }
  .table--cards td.dash-cat-bar::before { display: none; }
}
.notify-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0.65rem;
}
.notify-item {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 0.75rem;
  align-items: start;
  padding: 0.85rem 0.95rem;
  border: 1px solid var(--border);
  border-radius: 0.9rem;
  background: var(--surface-card);
}
.notify-item.is-unread {
  border-color: color-mix(in srgb, #ef4444 35%, var(--border));
  background: color-mix(in srgb, #ef4444 6%, var(--surface-card));
}
.notify-item__link {
  display: grid;
  gap: 0.28rem;
  min-width: 0;
  color: inherit;
  text-decoration: none;
}
.notify-item__head {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.4rem;
}
.notify-item__head strong { font-size: 0.95rem; }
.notify-item p {
  margin: 0;
  color: var(--ink-muted);
  font-size: 0.8125rem;
  line-height: 1.45;
  white-space: pre-wrap;
}
.notify-item time {
  font-size: 0.72rem;
  color: var(--ink-muted);
}
.notice-toast-host {
  position: fixed;
  right: 1.15rem;
  bottom: 1.15rem;
  z-index: 220;
  display: flex;
  flex-direction: column-reverse;
  gap: 0.55rem;
  width: min(22.5rem, calc(100vw - 2.3rem));
  pointer-events: none;
}
.notice-toast {
  pointer-events: auto;
  display: grid;
  gap: 0.18rem;
  width: 100%;
  padding: 0.85rem 0.95rem;
  border: 1px solid var(--border);
  border-radius: 0.9rem;
  background: var(--surface-card);
  box-shadow: 0 12px 32px rgb(0 0 0 / 22%);
  color: var(--ink);
  text-align: left;
  cursor: pointer;
}
.notice-toast strong {
  display: block;
  font-size: 0.72rem;
  font-weight: 750;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--accent);
}
.notice-toast span {
  display: block;
  font-size: 0.88rem;
  font-weight: 650;
  color: var(--ink);
}
.notice-toast p {
  margin: 0;
  font-size: 0.75rem;
  line-height: 1.4;
  color: var(--ink-muted);
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
}
@media (max-width: 900px) {
  .notice-toast-host { display: none; }
}

.sidebar-share__public {
  display: grid;
  gap: 0.2rem;
  justify-items: center;
}
.sidebar-share span a.sidebar-share__edit {
  color: inherit;
  font-family: inherit;
  font-size: inherit;
  font-weight: inherit;
  letter-spacing: inherit;
  line-height: inherit;
  text-transform: inherit;
  word-break: normal;
}
.sidebar-share span a.sidebar-share__edit:hover { color: var(--accent); }

.gate--portal {
  max-width: min(72rem, 100%);
  width: 100%;
}
.gate-body.is-portal .gate-lede { max-width: 42rem; }
.gate-body.is-portal {
  align-items: flex-start;
  padding-top: 2rem;
}
.portal-stack { display: grid; gap: 0.9rem; }
.portal-announce {
  padding: 0.85rem 1rem;
  margin: 0 0 1rem;
  border-radius: 0.95rem;
  border: 1px solid var(--border);
  background: color-mix(in srgb, var(--accent) 12%, var(--surface-card));
}
.portal-announce--media {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 0.85rem 1rem;
  align-items: start;
}
.portal-announce__media {
  width: 5rem;
  height: 5rem;
  object-fit: contain;
  border-radius: 0.75rem;
  background: transparent;
}
.portal-announce__copy { min-width: 0; }
.portal-announce strong { display: block; font-size: 0.92rem; }
.portal-announce p { margin: 0.3rem 0 0; font-size: 0.86rem; line-height: 1.45; color: var(--ink-muted); }
.portal-announce-image { display: grid; gap: 0.35rem; }
.portal-announce-image > span { font-size: 0.78rem; font-weight: 650; }
.portal-announce-image__preview {
  display: flex;
  align-items: center;
  gap: 0.7rem;
}
.portal-announce-image__preview[hidden] { display: none; }
.portal-announce-image__preview img {
  width: 4.5rem;
  height: 4.5rem;
  object-fit: contain;
  border-radius: 0.7rem;
  border: 1px solid var(--border);
  background: transparent;
}
.portal-announce--warning {
  background: rgba(251, 191, 36, 0.12);
  border-color: rgba(251, 191, 36, 0.35);
}
.portal-announce--urgent {
  background: rgba(248, 113, 113, 0.12);
  border-color: rgba(248, 113, 113, 0.35);
}
.portal-card {
  background: var(--surface-card);
  border: 1px solid var(--border);
  border-radius: 1.05rem;
  padding: 1.05rem 1.1rem 1.15rem;
}
.portal-card h2 {
  margin: 0 0 0.7rem;
  font-size: 1rem;
  font-weight: 650;
}
.portal-copy, .portal-empty { margin: 0; color: var(--ink-muted); font-size: 0.86rem; line-height: 1.45; }
.portal-hours { margin: 0; display: grid; gap: 0.45rem; }
.portal-hours div { display: flex; justify-content: space-between; gap: 1rem; font-size: 0.86rem; }
.portal-hours dt { font-weight: 600; }
.portal-hours dd { margin: 0; color: var(--ink-muted); text-align: right; }
.portal-staff { list-style: none; margin: 0; padding: 0; display: grid; gap: 0.75rem; }
.portal-staff li { display: grid; gap: 0.15rem; font-size: 0.86rem; }
.portal-staff span { color: var(--ink-muted); margin: 0; }
.portal-staff a, .portal-contacts a { color: var(--accent); font-weight: 600; text-decoration: none; }
.portal-kb {
  list-style: none;
  margin: 0;
  padding: 0;
  border: 1px solid var(--border);
  border-radius: 0.8rem;
  overflow: hidden;
}
.portal-kb li + li { border-top: 1px solid var(--border); }
.portal-kb__row {
  display: flex;
  align-items: center;
  gap: 0.85rem;
  padding: 0.85rem 0.95rem;
  color: var(--ink);
  text-decoration: none;
}
.portal-kb__row:hover { background: color-mix(in srgb, var(--ink) 5%, transparent); }
.portal-kb__copy { min-width: 0; flex: 1; display: grid; gap: 0.2rem; }
.portal-kb__title {
  font-size: 1rem;
  font-weight: 600;
  line-height: 1.35;
  color: var(--ink);
}
.portal-kb__summary {
  font-size: 0.84rem;
  line-height: 1.4;
  color: var(--ink-muted);
}
.portal-kb__pin {
  flex: 0 0 auto;
  margin-left: auto;
  color: #9ca3af;
  display: inline-flex;
}
.portal-kb__pin svg { width: 1.1rem; height: 1.1rem; display: block; }
.portal-contacts { display: flex; flex-wrap: wrap; gap: 0.75rem; margin-top: 0.55rem; }
.portal-faqs { display: grid; gap: 0.45rem; }
.portal-faqs details {
  border: 1px solid var(--border);
  border-radius: 0.75rem;
  padding: 0.55rem 0.75rem;
  background: color-mix(in srgb, var(--surface) 40%, var(--surface-card));
}
.portal-faqs summary { cursor: pointer; font-weight: 650; font-size: 0.86rem; }
.portal-faqs p { margin: 0.45rem 0 0; color: var(--ink-muted); font-size: 0.84rem; line-height: 1.45; }

.portal-editor {
  display: grid;
  gap: 0.85rem;
  container-type: inline-size;
  container-name: portal-editor;
}
.portal-editor__bar {
  display: flex;
  flex-wrap: wrap;
  align-items: flex-start;
  justify-content: space-between;
  gap: 0.75rem 1rem;
  padding: 0.85rem 1rem;
  border: 1px solid var(--border);
  border-radius: 0.95rem;
  background: var(--surface-card);
}
.portal-editor__on {
  display: grid;
  gap: 0.28rem;
  min-width: min(100%, 22rem);
  flex: 1 1 16rem;
}
.portal-editor__on .muted {
  margin: 0;
  max-width: 28rem;
  padding-left: 1.6rem;
  line-height: 1.4;
}
.portal-editor__actions { display: flex; flex-wrap: wrap; gap: 0.5rem; margin-left: auto; }
.portal-editor__hint { margin: 0; color: var(--ink-muted); font-size: 0.82rem; line-height: 1.4; }
.portal-switch { display: inline-flex; align-items: center; gap: 0.5rem; font-weight: 650; white-space: nowrap; }
.portal-editor__fields {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.85rem;
  align-items: start;
}
.portal-editor .portal-editor__fields {
  display: block;
  column-count: 2;
  column-gap: 0.85rem;
}
.portal-field-card,
.portal-block {
  border: 1px solid var(--border);
  border-radius: 0.95rem;
  background: var(--surface-card);
  padding: 0.95rem 1rem 1rem;
  display: grid;
  gap: 0.7rem;
  min-width: 0;
}
.portal-editor .portal-field-card {
  display: inline-grid;
  width: 100%;
  margin: 0 0 0.85rem;
  break-inside: avoid;
  page-break-inside: avoid;
  -webkit-column-break-inside: avoid;
}
.portal-field-card__head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 0.75rem;
}
.portal-field-card__head h2 { margin: 0; font-size: 1rem; }
.portal-field-card__head .muted { margin: 0.2rem 0 0; }
.portal-field-card > label,
.portal-field-grid label,
.portal-row label {
  display: grid;
  gap: 0.3rem;
}
.portal-field-card label > span,
.portal-row label > span {
  font-size: 0.7rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--ink-muted);
}
.portal-field-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.65rem 0.75rem;
}
.portal-field-span { grid-column: 1 / -1; }
.portal-choice {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.5rem;
}
.portal-choice__opt {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.55rem 0.7rem;
  border: 1px solid var(--border);
  border-radius: 0.7rem;
  font-weight: 650;
  font-size: 0.84rem;
}
.portal-block.is-dragging { opacity: 0.45; }
.portal-block__head {
  display: flex;
  align-items: center;
  gap: 0.55rem;
}
.portal-block__drag {
  cursor: grab;
  border: 1px solid var(--border);
  background: transparent;
  color: var(--ink-muted);
  border-radius: 0.5rem;
  width: 2rem;
  height: 2rem;
  font-size: 1rem;
  line-height: 1;
}
.portal-block__drag:active { cursor: grabbing; }
.portal-block__title { flex: 1; font-weight: 650; font-size: 0.92rem; }
.portal-block__moves { display: flex; gap: 0.25rem; }
.portal-file-pick { display: inline-flex; align-items: center; position: relative; }
.portal-file-input {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
  opacity: 0;
}
.portal-block__moves button,
.portal-add {
  border: 1px solid var(--border);
  background: transparent;
  color: var(--ink);
  border-radius: 0.5rem;
  padding: 0.25rem 0.5rem;
  font: inherit;
  font-size: 0.75rem;
  font-weight: 650;
  cursor: pointer;
}
.portal-rows { display: grid; gap: 0.6rem; }
.portal-row {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr)) auto;
  gap: 0.5rem 0.55rem;
  align-items: end;
}
.portal-row--nav {
  grid-template-columns: auto minmax(0, 1fr) minmax(0, 1fr) auto;
}
.portal-row--nav.is-dragging { opacity: 0.45; }
.portal-row__drag,
.portal-row__delete {
  width: 2.4rem;
  height: 2.4rem;
  padding: 0;
  border: 1px solid var(--border);
  border-radius: 0.75rem;
  background: var(--surface);
  color: var(--ink-muted);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  justify-self: start;
  cursor: grab;
}
.portal-row__delete { cursor: pointer; }
.portal-row__delete:hover {
  color: var(--bad);
  border-color: color-mix(in srgb, var(--bad) 45%, var(--border));
}
.portal-row__drag:active { cursor: grabbing; }
.portal-row__drag svg,
.portal-row__delete svg { width: 1.05rem; height: 1.05rem; display: block; pointer-events: none; }
.portal-row--staff {
  grid-template-columns: repeat(2, minmax(0, 1fr));
  padding: 0.7rem;
  border: 1px solid var(--border);
  border-radius: 0.75rem;
  background: color-mix(in srgb, var(--surface) 55%, var(--surface-card));
}
.portal-row--faq {
  grid-template-columns: 1fr;
  padding: 0.7rem;
  border: 1px solid var(--border);
  border-radius: 0.75rem;
  background: color-mix(in srgb, var(--surface) 55%, var(--surface-card));
}
.portal-row__remove,
.portal-row button {
  border: 0;
  background: transparent;
  color: var(--ink-muted);
  font-weight: 650;
  font-size: 0.78rem;
  cursor: pointer;
  justify-self: start;
  padding: 0.35rem 0;
}
.portal-row--staff .portal-row__remove,
.portal-row--faq .portal-row__remove { grid-column: 1 / -1; }
.portal-preview-wrap {
  position: sticky;
  top: 0.75rem;
  border: 1px solid var(--border);
  border-radius: 1rem;
  background: var(--surface);
  overflow: hidden;
  min-width: 0;
}
.portal-preview-head { padding: 0.75rem 0.9rem 0.35rem; }
.portal-preview-head .muted { margin: 0.15rem 0 0; }
.portal-preview {
  padding: 0.5rem 0.75rem 1rem;
  max-height: calc(100vh - 8rem);
  overflow: auto;
}
.portal-preview .gate {
  max-width: none;
  transform: none;
}
.portal-preview .gate-card,
.portal-preview .portal-card { pointer-events: none; }
.portal-preview .gate-submit,
.portal-preview input,
.portal-preview textarea,
.portal-preview select { pointer-events: none; }

@media (max-width: 980px) {
  .portal-editor__fields,
  .portal-field-grid,
  .portal-choice { grid-template-columns: 1fr; }
  .portal-editor .portal-editor__fields { column-count: 1; }
  .portal-preview-wrap { position: static; }
  .portal-preview { max-height: none; }
  .portal-row { grid-template-columns: 1fr; }
  .portal-row--nav {
    grid-template-columns: auto minmax(0, 1fr) auto;
  }
  .portal-row--nav label { grid-column: 2; }
  .portal-row--nav .portal-row__drag,
  .portal-row--nav .portal-row__delete { grid-row: 1 / span 2; align-self: end; }
}
@container portal-editor (max-width: 759px) {
  .portal-editor .portal-editor__fields { column-count: 1; }
}
@media (max-width: 640px) {
  .gate--portal { max-width: 100%; }
  .portal-hours div { flex-direction: column; gap: 0.15rem; }
  .portal-hours dd { text-align: left; }
  .portal-editor__bar { padding: 0.8rem; }
}

.portal-topbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  width: 100%;
  margin: 0 0 1.1rem;
  padding: 0.55rem 0.15rem 0.75rem;
  border-bottom: 1px solid var(--border);
}
.portal-topbar__logo img {
  display: block;
  height: 2.1rem;
  width: auto;
  max-width: 10rem;
  object-fit: contain;
}
.portal-topbar__links {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 0.75rem 1rem;
}
.portal-topbar__links a {
  color: var(--ink);
  font-size: 0.82rem;
  font-weight: 650;
  text-decoration: none;
}
.portal-topbar__links a:hover { color: var(--accent); }
.portal-layout { display: flex; flex-direction: column; gap: 1rem; width: 100%; }
.portal-layout--masonry {
  display: flex;
  flex-direction: column;
  gap: 1rem;
  width: 100%;
}
.portal-masonry {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  gap: 1rem;
  align-items: start;
  width: 100%;
}
.portal-masonry__col {
  display: flex;
  flex-direction: column;
  gap: 1rem;
  min-width: 0;
}
.portal-layout--masonry > .portal-unit[data-width="full"] { width: 100%; }
.portal-unit > .portal-card,
.portal-unit > .gate-card {
  width: 100%;
  box-sizing: border-box;
}
.portal-layout__row--split,
.portal-layout__masonry {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  gap: 1rem;
  align-items: start;
}
.portal-layout__col { min-width: 0; }
.portal-unit { min-width: 0; width: 100%; }
.portal-unit.is-custom {
  position: relative;
  padding-top: 2.4rem;
}
.portal-unit.is-dragging { opacity: 0.45; }
.portal-unit__tools {
  position: absolute;
  top: 0.35rem;
  right: 0.35rem;
  display: flex;
  gap: 0.3rem;
  z-index: 2;
}
.portal-unit__tools button,
.portal-unit__drag {
  border: 1px solid var(--border);
  background: var(--surface-card);
  color: var(--ink);
  border-radius: 0.45rem;
  padding: 0.15rem 0.4rem;
  font: inherit;
  font-size: 0.68rem;
  font-weight: 700;
  cursor: pointer;
}
.portal-unit__drag { cursor: grab; }
.portal-unit__tools button.is-active {
  border-color: var(--accent);
  color: var(--accent);
}
.portal-customize-bar {
  position: fixed;
  left: 0;
  right: 0;
  bottom: 0;
  z-index: 20;
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.7rem 1rem;
  width: 100%;
  box-sizing: border-box;
  margin: 0;
  padding: 0.85rem 1.15rem calc(0.85rem + env(safe-area-inset-bottom, 0px));
  background: var(--surface-card);
  border-top: 1px solid var(--border);
  box-shadow: 0 -0.6rem 1.4rem rgba(0, 0, 0, 0.12);
}
.portal-customize-bar p { margin: 0; flex: 1 1 16rem; font-size: 0.84rem; }
.portal-insert { display: flex; flex-wrap: wrap; gap: 0.4rem; }
.portal-insert button,
.portal-photo-tools button,
.portal-photo-upload,
.portal-rich-tools button,
.portal-rich-upload {
  border: 1px solid var(--border);
  background: var(--surface-card);
  color: var(--ink);
  border-radius: 0.45rem;
  padding: 0.28rem 0.55rem;
  font: inherit;
  font-size: 0.72rem;
  font-weight: 700;
  cursor: pointer;
}
.portal-photo-tools button.is-active,
.portal-insert button:hover {
  border-color: var(--accent);
  color: var(--accent);
}
.portal-inline-title,
.portal-heading-input {
  width: 100%;
  border: 1px dashed var(--border);
  background: transparent;
  color: inherit;
  font: inherit;
  font-weight: 700;
  padding: 0.35rem 0.45rem;
  border-radius: 0.5rem;
  pointer-events: auto;
  user-select: text;
}
.portal-heading-input { font-size: 1.35rem; letter-spacing: -0.03em; }
.portal-heading { margin: 0.2rem 0; font-size: 1.45rem; letter-spacing: -0.03em; }
.portal-title-align { display: flex; flex-wrap: wrap; gap: 0.3rem; margin: 0 0 0.4rem; }
.portal-title-align button {
  border: 1px solid var(--border);
  background: var(--surface-card);
  color: var(--ink);
  border-radius: 0.45rem;
  padding: 0.22rem 0.5rem;
  font: inherit;
  font-size: 0.72rem;
  font-weight: 700;
  cursor: pointer;
}
.portal-title-align button.is-active {
  border-color: var(--accent);
  color: var(--accent);
}
.portal-unit[data-align="center"] .portal-heading,
.portal-unit[data-align="center"] .portal-heading-input,
.portal-unit[data-align="center"] .portal-inline-title,
.portal-unit[data-align="center"] .portal-text__title,
.portal-unit[data-align="center"] .portal-rich,
.portal-unit[data-align="center"] .portal-rich-view { text-align: center; }
.portal-unit[data-align="right"] .portal-heading,
.portal-unit[data-align="right"] .portal-heading-input,
.portal-unit[data-align="right"] .portal-inline-title,
.portal-unit[data-align="right"] .portal-text__title,
.portal-unit[data-align="right"] .portal-rich,
.portal-unit[data-align="right"] .portal-rich-view { text-align: right; }
.portal-unit[data-align="left"] .portal-heading,
.portal-unit[data-align="left"] .portal-heading-input,
.portal-unit[data-align="left"] .portal-inline-title,
.portal-unit[data-align="left"] .portal-text__title,
.portal-unit[data-align="left"] .portal-rich,
.portal-unit[data-align="left"] .portal-rich-view { text-align: left; }
.portal-divider {
  border: 0;
  border-top: 2px solid var(--border);
  margin: 0.85rem 0;
}
.portal-rich-tools {
  display: flex;
  flex-wrap: wrap;
  gap: 0.3rem;
}
.portal-rich-upload,
.portal-photo-upload { display: inline-flex; align-items: center; margin: 0; }
.portal-rich {
  min-height: 8rem;
  border: 1px solid var(--border);
  border-radius: 0.75rem;
  padding: 0.7rem 0.8rem;
  background: var(--surface);
  line-height: 1.5;
  pointer-events: auto;
  user-select: text;
}
.portal-rich:focus { outline: none; border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-glow); }
.portal-rich img,
.portal-rich-view img { max-width: 100%; height: auto; border-radius: 0.6rem; }
.portal-rich-view { line-height: 1.5; }
.portal-rich-view > *:first-child { margin-top: 0; }
.portal-photo {
  position: relative;
  width: 100%;
  aspect-ratio: 4 / 3;
  overflow: hidden;
  margin: 0;
  background: transparent;
}
.portal-photo--cutout { aspect-ratio: 1 / 1; }
.portal-photo--free {
  aspect-ratio: auto;
  height: auto;
  overflow: visible;
}
.portal-photo img {
  position: absolute;
  inset: 0;
  left: calc(var(--cx, 0) * -100% / var(--cw, 1));
  top: calc(var(--cy, 0) * -100% / var(--ch, 1));
  width: calc(100% / var(--cw, 1));
  height: calc(100% / var(--ch, 1));
  max-width: none;
  object-fit: cover;
  background: transparent;
}
.portal-photo--fit-full img {
  object-fit: contain;
  left: 0;
  top: 0;
  width: 100%;
  height: 100%;
}
.portal-photo--fit-stretch img {
  object-fit: fill;
  left: 0;
  top: 0;
  width: 100%;
  height: 100%;
}
.portal-photo--free img,
.portal-photo--free.portal-photo--fit-full img,
.portal-photo--free.portal-photo--fit-stretch img {
  position: static;
  inset: auto;
  left: auto;
  top: auto;
  width: 100%;
  height: auto;
  max-width: 100%;
  display: block;
}
.portal-photo--free.portal-photo--fit-stretch img { object-fit: fill; }
.portal-photo--free.portal-photo--fit-full img { object-fit: contain; }
.portal-photo--rounded { border-radius: 1.2rem; }
.portal-photo--triangle { clip-path: polygon(50% 0, 100% 100%, 0 100%); }
.portal-photo--diamond { clip-path: polygon(50% 0, 100% 50%, 50% 100%, 0 50%); }
.portal-photo--heart {
  clip-path: polygon(
    50% 88%,
    16% 58%,
    4% 32%,
    12% 12%,
    32% 4%,
    50% 18%,
    68% 4%,
    88% 12%,
    96% 32%,
    84% 58%
  );
}
.portal-photo--cutout { clip-path: inset(0); }
.portal-photo__empty {
  display: grid;
  place-items: center;
  width: 100%;
  height: 100%;
  min-height: 10rem;
  margin: 0;
  color: var(--ink-muted);
  font-weight: 700;
  cursor: pointer;
}
.portal-photo-tools { display: flex; flex-wrap: wrap; gap: 0.35rem; margin-top: 0.55rem; }
.portal-crop {
  border: 0;
  border-radius: 1rem;
  padding: 1rem;
  width: min(44rem, 96vw);
  background: var(--surface-card);
  color: var(--ink);
  box-shadow: 0 18px 40px rgba(0, 0, 0, 0.28);
}
.portal-crop::backdrop { background: rgba(0, 0, 0, 0.45); }
.portal-crop__stage {
  position: relative;
  overflow: hidden;
  background: #111;
  border-radius: 0.75rem;
}
.portal-crop__stage img {
  display: block;
  width: 100%;
  max-height: 60vh;
  object-fit: contain;
}
.portal-crop__box {
  position: absolute;
  border: 2px solid #fff;
  box-shadow: 0 0 0 9999px rgba(0, 0, 0, 0.45);
  cursor: move;
  touch-action: none;
}
.portal-crop__handle {
  position: absolute;
  right: -0.4rem;
  bottom: -0.4rem;
  width: 0.9rem;
  height: 0.9rem;
  background: #fff;
  border-radius: 0.15rem;
  cursor: nwse-resize;
}
.portal-crop__acts { display: flex; justify-content: flex-end; gap: 0.5rem; margin-top: 0.85rem; }
.portal-kb-search {
  display: flex;
  gap: 0.5rem;
  margin: 0 0 0.85rem;
}
.portal-kb-search input { flex: 1; }
.portal-kb-pages {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  margin-top: 0.8rem;
  font-size: 0.8rem;
}
.portal-kb-pick { display: grid; gap: 0.4rem; padding: 0; margin: 0; list-style: none; }
.portal-kb-updated {
  margin: 0.35rem 0 0;
  color: var(--ink-muted);
  font-size: 0.82rem;
  font-weight: 550;
}
.portal-kb-article p { margin: 0 0 0.85rem; line-height: 1.55; }
.portal-kb-article__body > *:first-child { margin-top: 0; }
.portal-kb-article h2,
.portal-kb-article h3 { margin: 1.15rem 0 0.45rem; line-height: 1.3; }
.portal-kb-article h2 { font-size: 1.15rem; }
.portal-kb-article h3 { font-size: 1.02rem; }
.portal-kb-article ul,
.portal-kb-article ol { margin: 0 0 0.85rem 1.2rem; padding: 0; line-height: 1.5; }
.portal-kb-article a { color: var(--accent); text-decoration: underline; }
.portal-kb-article img {
  display: block;
  max-width: 100%;
  height: auto;
  margin: 0.75rem 0;
  border-radius: 0.75rem;
}
.kb-editor {
  grid-column: 1 / -1;
  display: grid;
  gap: 0.4rem;
  min-width: 0;
}
.kb-editor > span {
  font-size: 0.75rem;
  font-weight: 600;
  color: var(--ink-muted);
}
.kb-toolbar {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.35rem;
}
.kb-toolbar button,
.kb-toolbar__upload {
  appearance: none;
  border: 1px solid var(--border);
  background: var(--surface-raised);
  color: var(--ink);
  border-radius: 0.55rem;
  padding: 0.32rem 0.55rem;
  font: inherit;
  font-size: 0.78rem;
  font-weight: 650;
  cursor: pointer;
}
.kb-toolbar__upload { display: inline-flex; align-items: center; margin: 0; }
.kb-rich {
  min-height: 14rem;
  border: 1px solid var(--border);
  border-radius: 0.75rem;
  padding: 0.8rem 0.9rem;
  background: var(--surface-raised);
  line-height: 1.5;
}
.kb-rich:focus { outline: none; border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-glow); }
.kb-rich p { margin: 0 0 0.7rem; }
.kb-rich img { max-width: 100%; height: auto; border-radius: 0.6rem; }
.kb-editor__bar { grid-column: 1 / -1; display: flex; flex-wrap: wrap; align-items: center; gap: 0.65rem; }
label.kb-published {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  margin: 0;
  white-space: nowrap;
}
label.kb-published span {
  display: inline;
  margin: 0;
  color: inherit;
  font-size: 0.86rem;
  font-weight: 650;
}
.gate-body.is-customizing {
  flex-direction: column;
  align-items: stretch;
  justify-content: flex-start;
  min-height: 100vh;
  min-height: 100dvh;
  padding: 0 0 var(--portal-bar-h, 6.5rem);
}
.gate-body.is-customizing .gate--portal {
  max-width: min(72rem, 100%);
  width: 100%;
  margin: 0 auto;
  padding: 1.5rem 1.5rem 1.25rem;
  box-sizing: border-box;
}
@media (max-width: 720px) {
  .portal-masonry,
  .portal-layout__row--split,
  .portal-layout__masonry { grid-template-columns: 1fr; }
  .portal-topbar { flex-direction: column; align-items: flex-start; }
}